Career Opportunities

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Nurse Coordinator Pre/Post Anesthesia HSS ASC of Manhattan Full-Time   Overview:   The Nurse Coordinator will support oversight of the clinical and operational functions of the HSS ASC of Manhattan. The candidate will serve as a clinical resource /expert in the pre/post care of the HSS patients. The Nurse Coordinator will be a change facilitator. Responsibilities include working with the Senior Director, surgeon and anesthesia teams and supporting hospital departments to set goals and objectives in accordance with HSS strategic initiatives, as well as planning, organizing, and monitoring day to day unit activities in the Department. The Nurse Coordinator will partner closely with the Senior Director with the fiscal responsibility for the unit, facilitating efficient and cost-effective daily operations. The Nurse Coordinator will assist with management and evaluation of unit performance and effectiveness of staff while establishing an environment where both staff and patients are able to reach their full potential. The Nurse Coordinator will coordinate and lead unit activities to assure optimal and appropriate care for all age groups in the unit specific population, consistent with the Mission Statement, philosophy and goals of The HSS ASC of Manhattan and the HSS enterprise. The Nurse Coordinator will support the Medical Leadership of the HSS ASC of Manhattan as a Member of the Medical Executive Committee and QAPI committee, to promote the highest standards of safety and clinical excellence, and quality and performance improvement and is critical to the mission and governance of the HSS ASC of Manhattan. The Nurse Coordinator understands the Magnet Program and culture; and integration of Magnet standards into the nursing department infrastructure. The Nurse Coordinator supports the shared governance model; maintains active engagement, facilitates staff involvement in shared governance and hospital wide committees to ensure ASC representation.     Responsibilties: - Works collaboratively to develops and sustain constructive, effective working relationships with staff on unit, service and departments to achieve optimal quality of patient care. - Participates in providing, monitoring and evaluating the care provided to that targeted patient population through daily patient rounds. - Establishes and maintains a nursing care delivery system consistent with the overall philosophy and goals of the organization. - Establishes and meets deadlines such as staff evaluations, action plans, monthly staff meetings, schedules and interdisciplinary projects. - Maintains satisfactory attendance record. - Supports the shared governance model. Facilitates staff involvement in shared governance and hospital wide committees. Maintains active engagement in council membership, serves as a co-chair to a council and committees. Understands the Magnet Program and integration of Magnet standards into the nursing department infrastructure. - Supports clinical operations of the unit and department as needed, examples include assuming Charge nurse role, taking clinical assignments, and reviewing/ adjusting staff assignments. - Post minutes of staff meeting and other pertinent meeting monthly. Establishes regular communication with entire unit staff, i.e. at minimum monthly staff meetings, rounding and maintaining regular presence on off shift. - Collaborates with the team to coordinate the plan of care for all patients. - Review policies, post-op education material, pediatric education /medication for all clinical areas. - Maintains active engagement council memberships at site and hospital wide committees. - Collaborates with department leadership and Professional Development team to facilitate staff orientation and development. Assists with orientation coordination for new hires and training. - Works collaboratively with the department leadership to provide coverage for the unit. In absence, will provide coverage as needed. Partners with the department leadership and works in implementing operational policies and procedures, and ensure operational efficiencies. - Partners with department leadership and works in implementing operational policies and procedures and ensures operational efficiencies. This includes: completing /monitoring audits in collaboration with Clinicians, completing/monitoring Nursing Tracer and Environmental Tracer unit audits, utilizing the performance improvement model (Plan­ Do-Study-Act) to improve patient outcomes, developing quality management and performance improvement activities, and addressing areas of weakness and developing plans for improvement. - Utilizes the performance improvement model (Plan-Do-Study-Act) to improve patient outcomes. Develops and leads performance improvement activities (at least 1 per year) to address identified gaps, working in collaboration with the Patient Care Director and clinical staff. Completes /monitors NDNQI audits, unit specific audits that include Nursing, Environmental and clinical practice. - Understands the Magnet Program, culture and nursing principles. Supports nursing excellence and the integration of Magnet standards into the nursing and organizational infrastructure. - Assists with driving the Magnet Model components of transformational leadership, structural empowerment, exemplary professional practice, new knowledge and innovations, and works to support projects addressing empirical outcomes. The nurse leader will participate in the culture of mentorship, succession planning, and drive professional development for themselves and their team. - Collaborates with Sr. Director to meet deadlines such as staff evaluations, action plans, monthly staff meetings, schedules and interdisciplinary projects.  

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Clinical Nurse I - Operating Room 7:30am-3:45pm Monday-Friday $10K Full Time New Hire Sign-On Bonus Full-Time   As an integral member of our Magnet Nursing team, the successful RN candidate will be focused on – patient advocacy and delivering the highest quality of care to our patients!  Working in an evidence-based nursing environment that commands excellence every day, you will provide comprehensive pre- and post-operative nursing care to our patients and their families in this acute care setting.  Our core values center on respect, consideration, compassion for all individuals and maintaining awareness of diverse cultural and religious beliefs.  Your capacity to collaborate with the interdisciplinary team and promote the highest standards of care and safety is critical to the mission of Nursing in HSS.    Responsibilities - Work collaboratively with multidisciplinary health care teams to maintain the standards of professional nursing practices in a clinical setting - Collect comprehensive data on patients’ health (from patients and/or family members); Analyze data to determine needs & develop individualized care plans; update care plans based on progression and pathway as well as manage care delivery - Ensure that all physician orders are carried out appropriately and timely; work collaboratively with ancillary staff.  - Integrate patient care standards in all clinical activities; participate in performance improvement activities to improve patient safety, quality of care and patient outcomes - Maintain sensitivity and awareness of cultural and religious diversity when addressing patients, visitors, co-workers and other customers - Promote a supportive and team-oriented environment - Support departmental responsibilities consistent with the long-range strategic plan, mission, vision and values of the hospital

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Medical Assistant Westchester OPC Full-Time   Scope of Duties: - Work collaboratively with multidisciplinary healthcare teams within the Westchester office and supporting the Ortho Now program (Registration/Front Desk, Physician Practice, Research, EMG, TMS) - Escorting patients to exam rooms and preparing them for examinations, reviewing patient statuses and assisting in obtaining patient data required for the rooming functions in Epic - Support the department by assisting the physicians, nurses and other personnel by obtaining vital signs, lab specimens (skin biopsy, venipuncture) and EKG’s as needed - Preparing specimens for the lab and ensuring hand-off to courier - Foster efficient patient throughput, deliver excellent customer service, and establish and maintain an organized professional environment. - Assist the physician in treatments and procedures and ensure physician orders are completed in a timely manner. - Maintain sensitivity and awareness of cultural and religious diversity when addressing patients, visitors, co-workers and other customers. - Participate in our supportive and team-oriented environment. - Prepare patients for exams and orient patient/family to the environment - Assist with disinfecting exam rooms and other clinical work space between patient use - Assist patients with wayfinding and transport (e.g., wheelchair) throughout the site - Assist in managing patient information, uploading CD images & making copies of pertinent exams - Assist with patient rooming tasks (i.e., medical history, vital signs, pulse oximeter readings, height/weight, temperature, etc.) - Assist with stocking exam rooms - Ensure patient care areas are neat and presentable  - Provide exceptional customer service to all patients, visitors, and staff - Respond to patient, visitor, and staff inquiries - Additional responsibilities as directed

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Medical Assistant Westport OPC Full-Time     Scope of Duties: - Work collaboratively with multidisciplinary healthcare teams (Registration, Radiology, Physician Practice Management, Physical Therapy) - Escorting patients to exam rooms and preparing them for examinations, reviewing patient statuses and assisting in obtaining patient data. - Preparing specimens for the lab and ensuring hand-off to courier - Foster efficient patient throughput, deliver excellent customer service, and establish and maintain an organized professional environment. - Assist the physician in treatments and procedures and ensure physician orders are completed in a timely manner. - Demonstrate proficiency in cast removal, suture and staple removal, and application of off the shelf braces. - Maintain sensitivity and awareness of cultural and religious diversity when addressing patients, visitors, co-workers and other customers. - Participate in our supportive and team-oriented environment.

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.   LPN Full-Time  8:00am-5:00pm   Overview:    Working under the supervision of a MD, you will provide care to patients in the physician office setting. Your scope of duties will include assisting the physician in treatments and procedures, rooming patients, overseeing patient flow, ordering all nursing supplies and stocking exam rooms. You will create and maintain medical protocols set in the office. Proficiency in patient vitals, BP, temperature venipuncture, proper cast removal, suture and staple removal a must. Strong knowledge of orthopedic practice procedures such as diagnosis, cpt codes, crutches, canes, cam walkers are essential. You will be responsible for delivering excellent customer service, establishing and maintaining and organized professional environment. Your hours will vary. You must be extremely flexible.Your ability to promote the highest standards of patient safety and respond to patients and families with consideration and compassion is critical to the mission of HSS.

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.   LPN Full-Time  8:00am-5:00pm   Overview:    Working under the supervision of a MD, you will provide care to patients in the physician office setting. Your scope of duties will include assisting the physician in treatments and procedures, rooming patients, overseeing patient flow, ordering all nursing supplies and stocking exam rooms. You will create and maintain medical protocols set in the office. Proficiency in patient vitals, BP, temperature venipuncture, proper cast removal, suture and staple removal a must. Strong knowledge of orthopedic practice procedures such as diagnosis, cpt codes, crutches, canes, cam walkers are essential. You will be responsible for delivering excellent customer service, establishing and maintaining and organized professional environment. Your hours will vary. You must be extremely flexible.Your ability to promote the highest standards of patient safety and respond to patients and families with consideration and compassion is critical to the mission of HSS.

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.   LPN Full-Time  8:00am-5:00pm   Overview:    Working under the supervision of a MD, you will provide care to patients in the physician office setting. Your scope of duties will include assisting the physician in treatments and procedures, rooming patients, overseeing patient flow, ordering all nursing supplies and stocking exam rooms. You will create and maintain medical protocols set in the office. Proficiency in patient vitals, BP, temperature venipuncture, proper cast removal, suture and staple removal a must. Strong knowledge of orthopedic practice procedures such as diagnosis, cpt codes, crutches, canes, cam walkers are essential. You will be responsible for delivering excellent customer service, establishing and maintaining and organized professional environment. Your hours will vary. You must be extremely flexible.Your ability to promote the highest standards of patient safety and respond to patients and families with consideration and compassion is critical to the mission of HSS.

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.   Manager, Clinical Services (RN)   Ambulatory Services Full-Time   Overview:   Reporting to the Director of Operations, the Manager, Clinical Services provides essential clinical leadership for the nursing staff (RNs, LPNs, MAs, PCAs) supporting physician practices at the Main Hospital and the Belaire Building at HSS. This includes direct supervision, hiring, on-boarding, scheduling, and performance management. While the Manager’s primary focus is the safe and efficient operations of the nursing staff, you will also partner with the Regional Director, Medical Director, Director of Clinical Services and other departments to develop and execute initiatives that enhance the patient and provider experience.   The Manager plays a pivotal role in championing a culture of belonging and excellence, which is crucial in upholding operational excellence and embodying the principles of a High Reliability Organization (HRO). Through prioritizing safety, quality, and adaptability, the Manager plays a significant role in fostering an environment where exemplary patient-centered care and a robust sense of interprofessional teamwork take precedence. Additionally, the role supports alignment amongst leadership and frontline staff, ensuring optimal patient flow, safety, and a cohesive atmosphere where everyone feels valued and heard. Through proactive resource management and a steadfast commitment to enhancing patient outcomes, the Manager, Clinical Services actively fosters a supportive healthcare team.                                                   Responsibilities:   Key responsibilities include, but are not limited to:   Supporting the Director of Operations in the management of the facility. - Functioning as the nursing supervisor during hours of operation. - Scheduling nursing/clinical support that meets the needs of our providers. - Completing payroll for all nursing staff. - Maintaining an adequate inventory of medical supplies and equipment to support operations, including ordering, receiving, and invoicing.    Managing the nursing staff and ensuring compliant and competent nursing practice. - Collaborating with the Director of Clinical Services to establish and promote consistent nursing policies and practice. - Collaborating with the Director of Operations on the recruitment and hiring of nursing staff. - Facilitating the onboarding, continuing education, and ongoing assessment of nursing staff, including supervision and verification of clinical competencies. - Utilizing all aspects of the performance management cycle (defining expectations, setting goals, providing feedback, coaching, mentoring, corrective action) to help staff best fulfill their job responsibilities. - Inspiring enthusiasm and commitment to excellence by consistently demonstrating behaviors that reflect the HSS core values and the highest standards of ethical and professional conduct. Improving processes, performance, and quality. - Challenging the status quo by developing and championing new ideas that add value to the organization; continuously assessing and improving clinical operations and systems, with particular focus on enhancing the patient and provider experience. - Sharing best practices with the Director of Clinical Services and nursing colleagues. - Measuring and leading quality initiatives and promoting a culture of safety.    

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.   Assistant Vice President,  Clinical Operations Regional Ambulatory Surgery Centers (ASC's) Full-Time   Overview:   The AVP, Clinical Operations of Regional Ambulatory Surgery Centers, will serve as the front-line leader for operations, including serving as a resource for all levels of nursing staff in the ambulatory settings. The AVP is a critical member of HSS's Patient Care Services and will be responsible for ensuring the smooth operations of all aspects of the clinical operations of Paramus, Long Island and HSS NY Regional Markets portfolio, including the East Side and West Side ASC's. This key leadership role will advance the organization's strategic objectives by ensuring clinically excellent performance across all HSS's Regional Markets locations, preparing and sustaining a clinically competent workforce that will meet HSS goals for quality, patient satisfaction, and overall excellence, and supporting growth and expansion initiatives. Critically important is the expectation that this key leader will create and maintain a culture of service, accountability and peer to peer support.   This leader will also ensure strong linkages between the Regional Ambulatory Surgery Centers teams and HSS Main Campus, to facilitate a culture throughout HSS.   The AVP understands the Magnet Program and culture; and integration of Magnet standards into the nursing department infrastructure. The AVP supports the shared governance model; maintains active engagement, facilitates site involvement in shared governance and enterprise wide committees to ensure ASC representation.   The AVP provides clinical leadership to nurses in the perioperative, intraoperative, postoperative, settings. The AVP will be highly collaborative and have the ability to effectively communicate and interact directly with all staff to create partnerships and relationships across all the entities in the HSS Regional Markets. With regard to the sites, the AVP must be able to work effectively with leadership and staff from main campus and site leadership to engender a positive culture within which the Collaborative will thrive. The AVP will foster strong relationships with nursing leadership at HSS Main Campus and encourage cross pollination wherever possible.   This position requires a forward-thinking, innovative, and enthusiastic leader who is willing to achieve growth and continuous improvement via research, dialogue, and collaboration.   This position is an employee of HSS and will report to the HSS Vice President of Perioperative Services, with a matrixed reporting relationship to each site.   Responsibilities: - Leads and manages the day-to-day operations of All-Sites to ensure the highest-quality care to patients, families, surgeons, and staff satisfaction. Ensures cost-effective delivery of care. - Develops an extensive understanding of all institutions and their missions, and the strategic plan and goals for All-Sites as a framework for influencing and negotiating positive change and further integration. - Develops strategic goals for All-Sites Nursing, ensuring their alignment with the hospitals' business development and growth objectives. - Participates in the creation and conduct of shared governance and organizational decision making. - Advocates for All-Sites and its patients, providers, and staff through representation and participation on various hospital work groups. - Works as the nursing leader for collaboratively achieving high-quality patient outcomes and representing both institutions professionally. - Innovates nursing practices by influencing attitudes, modifying behaviors, and successfully implementing changes that improve patient outcomes. - Implements a continuous-improvement mind-set in Nursing by regularly reviewing and evaluating care and service. - Identifies areas for improvement in operations and patient care. Develops and oversees initiatives to address improvements, and facilitate quality-improvement projects. - Coordinates and ensures the development of policies and procedures, Standards of Care, and protocols essential to the delivery of care. - Utilizes and improves existing technology/platforms to communicate, manage knowledge, mitigate errors, and inform decision-making in-patient care and operations. - In collaboration with leadership, oversee the implementation of large technological projects and tracks their effectiveness. - Oversee the implementation of large technology projects and tracks their effectiveness. - Supports and mentors nursing staff and nurse leaders in the performance-improvement process to improve patient outcomes. - Participates in educational programs of professional organizations or other educational institutions. Maintains and develops competence through required in-service and continuing-education programs. - Manages the All-Sites nursing staff, using a sound performance-management system. Assists with building and sustaining a highly capable and engaged team of professionals who are empowered to carry out their responsibilities. Additionally, foster a team-centered culture that is wholly consistent with that of All-Sites. - Manages staffing, budgets, and all other administrative and clinical activities. - Develops, compiles, analyzes, and reports on key performance indicators and other data. - Develops, compiles, analyzes, and reports on key performance indicators and other data to site and hospital leadership.  

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Clinical Nurse – Inpatient Orthopedics Department of Nursing     As an integral member of our Magnet Nursing team, the successful RN candidate will be focused on – patient advocacy and delivering the highest quality of care to our patients!  Working in an evidence-based nursing environment that commands excellence every day, you will provide comprehensive pre- and post-operative nursing care to our patients and their families in this acute care setting.  Our core values center on respect, consideration, compassion for all individuals and maintaining awareness of diverse cultural and religious beliefs.  Your capacity to collaborate with the interdisciplinary team and promote the highest standards of care and safety is critical to the mission of Nursing in HSS.   Responsibilities - Work collaboratively with multidisciplinary health care teams to maintain the standards of professional nursing practices in a clinical setting - Collect comprehensive data on patients’ health (from patients and/or family members); Analyze data to determine needs & develop individualized care plans; update care plans based on progression and pathway as well as manage care delivery - Ensure that all physician orders are carried out appropriately and timely; work collaboratively with ancillary staff, including Patient Care Assistants - Integrate patient care standards in all clinical activities; participate in performance improvement activities to improve patient safety, quality of care and patient outcomes - Maintain sensitivity and awareness of cultural and religious diversity when addressing patients, visitors, co-workers and other customers - Promote a supportive and team-oriented environment - Support departmental responsibilities consistent with the long-range strategic plan, mission, vision and values of the hospital