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Posted Date 19 hours ago(9/27/2021 3:14 PM)
How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success. If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive, and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Assistant Director Clinical Applications   Information Technology   IT Department is seeking an Assistant Director, Clinical Applications, to oversee Lab Medicine, Pharmacy and other Ancillary applications, teams. The Assistant Director is accountable for delegation and oversight of deliverables and staff management within Application teams. The Assistant Director serves as an escalation point for the team and represents the team in leadership/management activities.  They oversee administrative and supervisory tasks, such as performance management.  The Assistant Director provides coaching and mentorship to team members and actively develop the capabilities of the team.   The Assistant Director will oversee clinical application teams servicing Laboratory Medicine, Anatomic Pathology, Blood Bank, Pharmacy, Infection prevention, and other departments and functions as assigned. The primary user group includes Clinical and Anatomic Pathology Lab, Blood Bank, Pharmacy, Nursing, and Infection prevention. The applications/technology oversight includes Epic Beaker, Willow, Bugsy and Rover,  Other Lab IT solutions, including WellSky Blood bank, Trackcore bone and tissue tracking, Sectra Digital Pathology, Data Innovations, PerfectServe, and knowledge of Epic Orders and Clindoc.   They are accountable for forecasting, budgeting, and contracting.  The Assistant Director provides strategic direction and guidance to the Department and supports realizing HSS strategic goals through technology initiatives.   This role forms and maintains collaborative relationships with business leaders and represents IT leadership within the organization.    Key duties & responsibilities: Strategy and Innovation - Demonstrate knowledge of the organization’s Mission and Vision, and incorporates them into the performance of duties. - Challenge existing ideas and develop and champions new ones that add value to the organization - Participate in strategic planning with IT and operational teams to support the organization’s goals and the operating plan - Serve as subject matter advisor to the organization on assigned technologies Standards and Accountability - Demonstrate knowledge of the organization’s Core Values and Service Standards and incorporate them into the performance of duties - Ensure leading practice standards are implemented - Ensure all quality assurance processes are followed, including change management and testing efforts - Planning and Decision Making - Manage the scope, cost, schedule, quality, and success of assigned applications and participate in management of the Clinical projects - Work with appropriate parties to identify change implications, target audiences and messaging techniques. - Ensure functionality in new releases is properly analyzed to consider for implementation, and approve new functionality for implementation - Oversee software updates and changes - Oversee the development, review and delivery of project deliverables identified in the project plan - Ensure processes and other technical solutions are effectively tested and integrated. - Partner with operational leadership to scope change and enhancement requests and vet through governance process. - Ensure the thorough review and testing each new release and enhancement. - Oversee the identification, documentation, research, and resolution of project and related project issues. - Ensure collaboration with the training team, and coordination of team on training activities - Ensure that data interfacing into and out of Epic and other applications meets business needs. - Participate in disaster recovery measures. - Provide oversight of on-site support activities during go-lives and system upgrades. - Oversee the change management process. - Identify and vet escalated project issues and oversee resolution. - Prepare budgets and cost estimates and monitor spending - Negotiate with vendors and conduct contracting People Management / Self-Management - Ensure open lines of communication among the project tracks, teams, and users - Create, evaluate, and justify staffing requirements. - Oversee coaching and performance management provided to the team by Managers and Leads. - Provide team members to with growth opportunities, stretch roles and training - Lead, assign and monitor work for the project team and guide and train team members. - Conduct performance reviews in accordance with HSS policy. - Stay current on health care and technology topics, and pursue opportunities to expand knowledge
Job ID
2021-14716
Emp Status
Regular Full-Time
Shift
Days
Posted Date 6 days ago(9/22/2021 4:49 PM)
How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success. If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive, and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Senior Analyst, Optime Anesthesia Full-Time   Responsibilities - Actively work on all aspects of the Optime & Anesthesia application including build, testing, deployment, and all support activities. - Stay current on Periop workflows and adhere to documentation standards and workflow design - Prioritize and implement system change requests; coordinate software updates and change enhancements with end-users - Implement, Support, Maintain related third-party systems - Strong Project Management skills (lead meetings, prioritize, resolve conflicts, maintain issues log, manage a project plan). - Provide on-site support during go-lives and system upgrades.  - Provide on-call support on a rotating basis - Develop and champion new ideas that adds value to the organization - Participate in process design initiatives - Research best practices and implement them in projects and routine tasks - Review software, analyze business operations and collaborate with colleagues, HSS Business Representatives/Subject Matter Experts and end-users to ensure systems are suitable for the organization’s needs Accountability: - Oversees application sub-work streams or projects - Executes projects with minimal oversight; identifies risks and issues and escalates to project leadership - Take initiative to complete work, solve problems in a timely manner and communicate issues and suggested efficiencies. - Manage multiple tasks, analyze data and understand process flow. - Facilitate team communication - Manage the implementation needs across various application teams. - Coordination with training team to maximize end-user adoption of functionality and tools. - Develop and maintain collaborative and effective working relationships at all levels.
Job ID
2021-14685
Emp Status
Regular Full-Time
Shift
Days
Posted Date 6 days ago(9/22/2021 4:51 PM)
How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success. If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive, and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   IT Instructional Designer (Prescriber Educator)   The IT Instructional Designer role facilitates training for Hospital for Special Surgery’s employees for the assigned applications within the Epic electronic medical record system and other hospital systems. In addition to providing instructor-led classroom training the Instructional Designer develops various curricula, both traditional and e-learning, taking a blended approach to address new hire, optimization, and efficiency training needs. The IT Instructional Designer for prescriber educator team also serves as a performance consultant for prescriber stakeholders to enable the achievement of individual, departmental, and organizational goals. Job may require some travel within the HSS campus, including offsite, regional centers.   This is an exciting and dynamic role that supports HSS’ growth and strategic plan by enabling clinicians (Prescribers, Surgeons, Physician Assistants, Nurse Practitioners, Fellows, and Residents) to leverage the power and efficiency of our integrated electronic medical record platform.  Responsibilities - Assists in the design and implementation of a training strategy and training plan for the assigned Epic and other ancillary applications/systems. - Instructional Designer for Epic Inpatient and EpicCare Outpatient applications. - Participates in cross-functional teams to identify and document functional requirements, workflows, and policies to form the composite of training curriculum and content by role. - Partners with the business and IT stakeholders, and informatics, on course material development to ensure policies, procedures, and system functionality are accurately reflected. - Assists prescriber and other users with the personalization of Epic’s system. - Develops e-learning courses modules using e-learning authoring software (Adobe Captivate, Camtasia). - Develops classroom curricula (e.g., PowerPoint Presentations, Exercise Booklets, Quick Reference Guides/Tip Sheets, etc.) applying instructional design methodologies. - Builds and maintains Learning Home Dashboards. - Assigns training materials to be completed by staff for new hire, efficiency, and optimization training. - Provides classroom training to end users of assigned application(s). - Schedules course offerings with new employee orientation and other major events, including new go-lives and version upgrades. - Assesses the efficacy of training programs by administering end user proficiency assessments, and surveying learners with 30- and 60-day post-training evaluations. - Builds, tests, and maintains the master training environment (MST) for the assigned Epic application(s). - Reviews and tests system changes, enhancements, and each new release as assigned to ensure training materials and the MST environment remain updated. - Maintains training documentation by versioning, organizing, and publishing materials across several platforms which include the Learning Management System (LMS), education intranet site, Learning Homes, IT training shared drive and SharePoint. - Leads the Epic Experts (Super Users) program for their assigned application(s) by communicating system changes, workflow enhancements, and new training documentation in monthly Expert group meetings. - Prioritizes, escalates, and resolves incidents and support requests via Cherwell Ticketing System in a timely fashion and to end user satisfaction. - Performs other duties as assigned.  
Job ID
2021-14684
Emp Status
Regular Full-Time
Shift
Days
Posted Date 2 weeks ago(9/17/2021 2:44 PM)
  How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise                    Epic Benefits Senior Analyst Information Technology   Hospital for Special Surgery has an opportunity for an experienced Epic analyst to collaborate on all aspects of the implementation of the Epic Enterprise System’s Resolute Professional Billing application. As a key member of the Information Technology Department, the Epic Benefits Senior Analyst will attain/maintain specialized knowledge of our enterprise Electronic Medical Record (EMR) software and serve as a vital liaison between the HSS IT Department, hospital departments, physician’s offices, and Epic representatives.   **This position requires the flexibility to work an expanded work schedule, including early mornings, nights, and weekends during major implementation and support efforts**   Responsibilities - Build and maintain Patient Access and Billing workflows that leverage Benefits Engine functionality including, but not limited to provider networks, adjudication tables, estimates, and visit type benefit groupers. - Using advanced knowledge of the Benefits Engine, integrate into various estimates workflows (Visit Based Estimates, No Surprises Act, Estimate Templates, etc.). - Configure Estimate templates for the Epic billing applications based on insurance coverage, physician, and location selections as well as expanding Visit Based Estimates for surgeries, labs, radiology, and medications. - Develop and document the internal procedures that will be used in conjunction with Epic and other applications and perform in-depth analysis of workflows, data collection, and other technical issues. - Use advanced knowledge of Epic Benefits Engine and Professional Billing functionality to serve as a vital liaison between the HSS IT Department, Patient Accounting, Payor Strategy, and 3rd party vendors in supporting other organizational initiatives and projects. - Conduct regular day-to-day communication, reviewing the software, demonstrating a deeper understanding of business operations, and working with Epic, other software vendors, and HSS Stakeholders to tailor the systems to fit the organization's needs while maintaining data integrity. - Remain current on Epic technologies and obtain and maintain Epic certifications as warranted. - Provide on-site support during go-live and system upgrade scenarios. - Experience and ability to work in a ticket system effectively and efficiently. - Provide on-call support on a rotating basis - Identifies opportunities to improve existing processes and gives meaningful feedback to help the customer or team to improve. - Reviews and assesses the impact of changes and enhancements with each new Epic release and makes recommendations for best course of action.
Job ID
2021-14667
Emp Status
Regular Full-Time
Shift
Days
Posted Date 3 weeks ago(9/9/2021 8:43 AM)
How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success. If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Epic Senior Analyst Information Technology   Hospital for Special Surgery has an opportunity for an experienced Epic analyst to collaborate on all aspects of the implementation of the Epic Enterprise System’s Professional Billing/Claims module. As a key member of the Information Technology Department, the Epic Senior Analyst will attain/maintain specialized knowledge of our enterprise Electronic Medical Record (EMR) software and serve as a vital liaison between the HSS IT Department, hospital departments, physician’s offices, and Epic representatives.   **This position requires the flexibility to work an expanded work schedule, including early mornings, nights, and weekends during major implementation and support efforts**   Responsibilities - Configure the Hospital’s electronic medical record and additional applications. - Maintain Resolute Professional Billing/Claims and Remittance modules to send claims, process remittances, configure benefit engine, trigger charges, and work with external collection agencies. Build, test, and present to end-users and change control, and migrate build to production. - Support all end users on Epic EMR system, integrate Revenue Cycle processes such as maintaining claim scrubber and payment processor. - Responsible for system implementations, current system upgrades, and industry standard (transition from X12 4010 to 5010 format, ICD 9 to 10 upgrade, and implement new user workflows. - Support other IT department initiatives and projects. Use advanced knowledge of assigned Epic System software to collaborate on all aspects of the Epic Systems Claims and PB modules, as well as complimentary software mentioned above. - Use advanced knowledge of enterprise Electronic Medical Record (EMR) software and serve as a vital liaison between the HSS IT Department, Professional Billing Office, Finance, billing vendors, collection agencies. - Conduct regular day-to-day communication, reviewing the software, demonstrating a deeper understanding of business operations, and working with Epic, other software vendors, HSS Operational Representatives/Subject Matter Experts, and end-users to tailor the systems to fit the organization's needs while maintaining data integrity. - Perform in-depth analysis of workflows, data collection, report details, and other technical issues, develop and document the internal procedures that will be used in conjunction with Epic and other applications. - Remain current on Epic technologies and obtain and maintain Epic certifications as warranted. - Provide on-site support during go-live and system upgrade scenarios. - Experience and ability to work in a ticket system effectively and efficiently. - Provide on-call support on a rotating basis - Identifies opportunities to improve existing processes and gives meaningful feedback to help the customer or team to improve. - Reviews and assesses the impact of changes and enhancements with each new Epic release and makes recommendations for best course of action.
Job ID
2021-14605
Emp Status
Regular Full-Time
Shift
Days
Posted Date 1 month ago(8/26/2021 11:29 AM)
  How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise                    Associate Product Manager Full-Time    At Hospital for Special Surgery our clinicians and scientists collaborate to deliver the most innovative care. Our specialized focus on orthopedics and rheumatology enables us to help patients get back to what they need and love to do reliably and efficiently. The ideal candidate must be passionate about leveraging technology and data in thoughtful and innovative ways. We are looking for an Associate Product Manager who has a strong understanding of technology, is ready to work hard, and is naturally curious. This individual will work collaboratively across the organization and impact a range of initiatives that directly support our mission of providing world class musculoskeletal health.   Position Summary:   The Center for Analytics, Modeling, and Performance (CAMP) is seeking an Associate Product Manager who will lead development of a diverse portfolio of data products – spanning data stores, pipelines, and analytical models. Working collaboratively across disciplines, this individual will both design and execute against our data strategy, all while contributing to a growing culture of digital adoption and data-driven decision making.  A successful candidate is self-driven, enjoys problem solving, and is highly motivated to make an impact from day one.     Key Characteristics - Collaborative: Prioritizes collaboration and can draw the most out of teammates, which can include developers, data engineers, IT personnel, and external partners - Bias Towards Action: Ability to fully own and manage multiple workstreams – eagerly rolls up sleeves to fill in and contribute where there are gaps - Solves with Scale: Thinks critically and is energized by solving difficult problems with automated and scalable methods - Communicative and Detailed: Can communicate effectively (verbal/written) and maintain documentation to generate accountability and knowledge sharing - Resourceful & Autodidactic: Asks the right questions and can pick up new skills quickly; comfortable with owning a wide range of responsibilities - Confidently Humble: Willing to both learn from and teach teammates; embraces a can-do attitude and measured optimism - Knack for Anticipation: Able to identify future needs and prepare accordingly   Key Responsibilities - Support the full product lifecycle for a portfolio of new and existing products including, but not limited to, cloud data platforms, data warehousing, workload and process automation, self-service tooling, product design and prototyping, data visualization and enterprise dashboards - Support Agile/Scrum rituals and meetings for product teams - Develop and groom a product backlog and strategic roadmap for owned areas of portfolio - Willing to engage and own a variety of workloads as needs arise – often operating across disciplines - Draw out key themes and pain points across the organization’s users and identify high-value opportunities, construct business cases, and provide recommendations to leadership - Work both independently and collaboratively with developers on various data-related workstreams – driving from start to finish - Support and manage our data governance process and standardization tools - Develop presentations and communicate insights to stakeholders - Develop educational materials for self-service tools and data products Qualifications - At least 1 year of professional work experience - Highly fluent with technology, including ability to learn and apply new technical concepts or knowledge as needed - Comfortable operating independently and navigating uncharted areas or situations - Keen ability to synthesize information and communicate effectively and appropriately across a variety of mediums (verbal, visual, written, etc.) - Strong analytical capabilities; data-fluent and quantitatively comfortable - Ability to grasp technical implications surrounding every product or engineering decision - Skills in creative problem solving, time management, cross-disciplinary collaboration, data analysis, communications, and presentation - Experience with modern data systems and data prep & visualization tools (e.g., Tableau, Alteryx, SQL) - Highly experienced with Microsoft Excel and PowerPoint - Experience with modern collaboration tools like Jira and Confluence - Experience with modern data stores, cloud platforms, and/or APIs a plus - Experience with applications or solutions development a plus - Experience in healthcare a plus Education and Certifications Bachelor’s degree required  
Job ID
2021-14599
Emp Status
Regular Full-Time
Shift
Days
Posted Date 1 month ago(8/24/2021 12:18 PM)
How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise       Sr. Project Manager, Technical Services Full-Time   Key Responsibilities - Manage high profile, strategically important projects and programs within the Technical Services portfolio: Network, Infrastructure, Data Center, Telecom, Desktop, and Software Deployment initiatives - Manage scope, timeline, costs, quality, issues, risks within assigned initiatives while utilizing existing tools such as MSFT Project, MSFT Teams, MSFT Planner, Monday.com and other PPM platforms - Lead interdisciplinary teams that include operations/clinical users, IT application teams, IT training, IT Technical Services and external vendors/consultants - Serve as an escalation point and represent the team in management venues including stand-ups, portfolio reviews, governance/advisory meetings, steering committees, etc. - Utilize various methodologies to achieve project and program management results including Waterfall, Scrum, Kanban, etc… - Assist with overall Technical Services portfolio management responsibilities in the Network, Infrastructure, Data Center, Telecom, Desktop, and Software Deployment space - Conduct administrative and supervisory tasks including time and performance management, PM coaching, matrixed PM training - Collaborate with the HSS IT PMO team to enhance/develop policies, procedures, templates, best practices and tools – aim of constantly improving the practice of project/program/portfolio management at HSS - Directly manage other project managers and project coordinators when appropriate - Other duties as assigned including portfolio level operations management responsibilities   Qualifications - Minimum of 7 years managing IT Technical projects involving Network, Infrastructure, Data Center, Telecom, Desktop, Software Deployment - Expert level proficiency with the MSFT suite of products including Project, Teams, Planner, Excel, Word, PowerPoint, Outlook, Visio - Strong written and verbal communication skills - Strong understanding of portfolio level financial management (capital and operating) - Experience managing other Project Managers/Project Coordinators - Demonstrated success working with and leading multiple teams from different disciplines with an ability to manage internal expectations on project/program requirements and timelines - Ability to handle multiple priorities concurrently, resolve conflicts and manage project plans as well as communicate risks, issues and concerns with IT/Operational counterparts - Self-motivated and detail-oriented; a team player who is analytical and focused on achieving HSS’s business goals through technology initiatives - Bachelor’s degree required (MS or MBA preferred) - Provider side healthcare Project Management experience strongly preferred - PMP, PgMP, PfMP, ITIL certification strongly preferred - Experience with agile project management methodologies preferred   Qualities Sought - Ability to monitor and synthesize data, identify trends and insights, make recommendations based on rational thinking - Demonstrated cultural competence and ability to interface with a diverse, multi-cultural population; diplomatic and discreet; socially, culturally, and politically astute - Committed to improving quality/service through constant improvement - Ability to maintain a spirit of cooperation and respect
Job ID
2021-14579
Emp Status
Regular Full-Time
Shift
Days
Posted Date 1 month ago(8/18/2021 10:02 AM)
  How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise                    How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success. If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   SQL Database Administrator Full-Time   SQL Database Administrator, under supervision of Manager, Corporate Systems, will be administering Enterprise SQL Servers, performing scheduled maintenance, while working with Application Analysts and Vendors. In this role the ideal candidate will demonstrate exceptional customer service skills, attention to detail and organization, and excellent verbal and written communication skills.   Applicants should have a minimum of 5 + years of professional experience on MS-SQL databases and major. Responsibilities include, but are not limited to: - Working Experience with database administration of MS-SQL - Familiar with configuring and maintaining databases and processes. - Manage and monitor the health and performance of all databases - Create a Pro-Active, Self-Correcting environment with alerts and notifications. - Be able to optimize systems to ensure quality performance at OS and Database levels. - Conduct Software installation and Service Pack release deployment. - Create baseline performance measures. - Familiar with best practices and implementation - Analyze, solve and correct issues in real time. - Must be able to write, understand and debug SQL Code. - Monitor queries to ensure that procedures and processes are optimized. - Experience with Always ON environment. - Performance Tuning - Backups, Restores and Recovery Models - Role based Security Model. - Data Protection and Integrity - Database Capacity Planning - Curious and analytical mindset willing to dig deep to understand and explain why/how things work. - Be accountable and take ownership of problems/issues. Use available resources to see the situation resolved and closed out. - Critical Thinking. - Suggest viable solutions. - Team Player. - Communication Skills.  
Job ID
2021-14520
Emp Status
Regular Full-Time
Shift
Days
Posted Date 4 weeks ago(9/3/2021 3:03 PM)
  How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise                    How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success. If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Senior Analyst, Radiant Full-Time   Responsibilities - Actively work on all aspects of the Radiant application including new build, configuration, testing and deployment. - Prioritize and implement system change requests; coordinate software updates and change enhancements with end-users - Support and maintain Epiphany Cardioserver, Arthrex Synergy.net and Stryker Studio 3, Ambra and Sectra Image Exchange Portal along with associated system components. - Strong Project Management skills (lead meetings, prioritize, resolve conflicts, maintain issues log, manage a project plan. - Provide on-site support during go-lives and system upgrade; provide on-call support on a rotating basis - Develop and champion new ideas that adds value to the organization - Participate in process design initiatives - Research best practices and implement them in projects and routine tasks - Prioritize and implement system change requests; coordinate software updates and changes with end-users - Review software, analyze business operations and collaborate with colleagues, HSS Business Representatives/Subject Matter Experts and end-users to ensure systems are suitable for the organization’s needs Accountability: - Oversees application sub-work streams or projects - Executes projects with minimal oversight; identifies risks and issues and escalates to project leadership - Take initiative to complete work, solve problems in a timely manner and communicate issues and suggested efficiencies. - Manage multiple tasks, analyze data and understand process flow. - Facilitate IT Radiology team communication - Manage the implementation needs across various application teams. - Coordination with training team to maximize end-user adoption of functionality and tools. - Take initiative to complete work, solve problems in a timely manner and communicate issues and suggested efficiencies. - Develop and maintain collaborative and effective working relationships at all levels. Qualifications Minimum Requirements: - Bachelor’s Degree - 3+ years IT implementation and/or support experience - Certified in one or more Epic applications including Radiant - Advanced degree or clinical certification is preferred - Solid understanding of the operational practices in outpatient and inpatient imaging departments - Familiarity with technology utilized within medical imaging including speech recognition software, PACS, DICOM, FHIR, HL7, XML, APIs, HTML5 and IHE profiles. - Driven to expand on current healthcare IT knowledge and expertise - Good oral, written and non-verbal communication skills; ability to forge and maintain strong professional relationships - Proficiency with MS Office, MS Visio, SharePoint, OneNote,Teams and Monday.com - Successful candidates will be required to obtain/maintain Epic Certification(s) essential to their function - Flexibility to work an expanded work schedule, including early mornings, nights & possibly weekends during major implementation and support efforts  
Job ID
2021-14518
Emp Status
Regular Full-Time
Shift
Days
Posted Date 1 month ago(8/24/2021 12:19 PM)
  How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise                    Epic Analyst II Information Technology Hospital for Special Surgery has an opportunity for an experienced Epic analyst to collaborate on all aspects of the implementation of the Epic Enterprise System’s Cadence module. As a key member of the Information Technology Department, the Epic Analyst II will attain/maintain specialized knowledge of our enterprise Electronic Medical Record (EMR) software and serve as a vital liaison between the HSS IT Department, hospital departments, physician’s offices, and Epic representatives.   **This position requires the flexibility to work an expanded work schedule, including early mornings, nights, and weekends during major implementation and support efforts**   Responsibilities   - Actively work on all aspects of Cadence implementations including the workflow design, build, data collection, and testing along with all support activities. - Coordinate and communicate with scheduling and patient access personnel including managers and representatives from other business entities and physician’s offices. - Identifies opportunities to improve existing processes and gives meaningful feedback to help the customer or team to improve. - Reviews and assesses the impact of changes and enhancements with each new Epic release and makes recommendations for best course of action. - Collects relevant and actionable data through research and investigation and gives context with ability to provide something useful, organized, and structured. - Experience and ability to work in a ticket system effectively and efficiently. - Provide on-call support on a rotating basis - Provide on-site support during go-live and system upgrade scenarios. - Participate in internal team meetings as well as meeting with operational stakeholders and provide subject-matter-expert knowledge to colleagues. - Remain current on Epic technologies and obtain and maintain Epic certifications as warranted. - Develop relationships, trust, and credibility to successfully manage multiple demands; maintain daily communications with Epic users. Minimum Requirements - Bachelor’s Degree. - Certified in Epic Cadence. - Strong interpersonal relationship skills - Demonstrated ability in adherence to process standards around documentation and workflow design. - Project management skills including, but not limited to the ability to lead meetings, prioritize, resolve conflicts, maintain issues list, and manage project plans. - Familiarity with business integration points, including check in, registration, benefits, referrals, PCP assignment and orders. - Driven to expand on current healthcare IT knowledge and expertise. - Self-motivated, detail-oriented and pragmatic; a great team player who is analytical and solution-focused. - Excellent oral and written communication skills; ability to forge and maintain strong professional relationships. - Proficiency with Microsoft Office including, but not limited to Word, Project, Excel, Visio and PowerPoint. - Successful candidates will be required to obtain/maintain Epic Certification(s) essential to their job responsibilities. - Flexibility to work an expanded work schedule, including early mornings, nights and possibly weekends during major implementation and support efforts.   Desired Qualifications - Epic Prelude and/or Referrals certification(s) strongly preferred. - 3+ years working in a physician and revenue cycle environment. - Prior experience implementing, teaching, and supporting users with new applications and/or Epic in an ambulatory or hospital environment is preferred. - Cross-application integration experience is highly desired. - Assessment and change management/transformation experience preferred.
Job ID
2021-14517
Emp Status
Regular Full-Time
Shift
Days