Career Opportunities

  How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Floater Coordinator, Service Line Full-Time   Hospital for Special Surgery, #1 in Orthopedics for the last 14 years, is currently looking for a Full Time Floater Coordinator.  In this role, the Floater Coordinator will be providing our world-renowned Physicians' medical practices with administrative support, act as liaison to a wide variety of hospital staff and departments, assist with the day-to-day practice operations ensuring the highest level of customer service delivery, practice, support and patient confidentiality. This position is based in Manhattan, but some travel by car to our Regional Sites is required as needed. Manhattan is the primary worksite location for this position.   Responsibilities: - Provide assistance in the day-to-day operations of the MD Offices.   - As needed, assume the lead role of and perform the responsibilities of Office Manager for a period of time either finite or extended. - Answer telephone calls, route callers, take messages and provide routine information to callers in a professional and efficient manner; communicate messages to staff via email and Epic via in-basket messaging. - Schedule patient appointments and other ancillary tests as directed by Office Manager, Medical Secretary, or Physician. - Schedule surgeries and procedures as needed for HSS - Verify insurance coverage, pre-certify/authorize patient visits and procedures; discuss insurance deductibles/copayments/patient responsibility with patients. - Perform financial transactions and related functions when appropriate and directed by Office Manager, Medical Secretary or Physician. - Adjust and acclimate to various work assignments and work environments. - Manage time appropriately to meet patient, department and hospital needs. - Maintain satisfactory attendance record and communicate time away with Service Line. - Identify strengths and weaknesses in office workflow on behalf of Service Line. - Uphold the values of HSS and Service Line in all assigned medical offices.    

  How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Floater Coordinator, Service Line Full-Time   Hospital for Special Surgery, #1 in Orthopedics for the last 14 years, is currently looking for a Full Time Floater Coordinator.  In this role, the Floater Coordinator will be providing our world-renowned Physicians' medical practices with administrative support, act as liaison to a wide variety of hospital staff and departments, assist with the day-to-day practice operations ensuring the highest level of customer service delivery, practice, support and patient confidentiality. This position is based in Manhattan, but some travel by car to our Regional Sites is required as needed. Manhattan is the primary worksite location for this position.   Responsibilities: - Provide assistance in the day-to-day operations of the MD Offices.   - As needed, assume the lead role of and perform the responsibilities of Office Manager for a period of time either finite or extended. - Answer telephone calls, route callers, take messages and provide routine information to callers in a professional and efficient manner; communicate messages to staff via email and Epic via in-basket messaging. - Schedule patient appointments and other ancillary tests as directed by Office Manager, Medical Secretary, or Physician. - Schedule surgeries and procedures as needed for HSS - Verify insurance coverage, pre-certify/authorize patient visits and procedures; discuss insurance deductibles/copayments/patient responsibility with patients. - Perform financial transactions and related functions when appropriate and directed by Office Manager, Medical Secretary or Physician. - Adjust and acclimate to various work assignments and work environments. - Manage time appropriately to meet patient, department and hospital needs. - Maintain satisfactory attendance record and communicate time away with Service Line. - Identify strengths and weaknesses in office workflow on behalf of Service Line. - Uphold the values of HSS and Service Line in all assigned medical offices.    

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.   Program Coordinator, Resident & Fellow Research Community Education-Outreach Full-Time     Position Description:   The Program Coordinator, Resident & Fellow Research, reporting to the Senior Director of EI Outcomes and Scholarly Activity, will provide support and coordination for HSS EI Programs for all matters related to data analysis, outcomes reporting, faculty and trainee scholarship, Academic Training research, and quality and process improvement initiatives.  The Program Coordinator supports all sponsored programs in the following areas: resident and fellow research projects, resident and fellow grant funding, resident and fellow scholarship as defined under the ACGME Common Program Requirements and enhancing the knowledge and practice of the scholarly approach to evidence-based patient care.   Job responsibilities include, but are not limited to: - Supports the SD, EI Outcomes & Scholarly Activity in ensuring compliance of the Sponsoring Institution with the ACGME Institutional Requirements for scholarly pursuits and availability of resources to support ongoing scholarship. - Ensure that each ACGME-accredited program is in substantial compliance with the ACGME Common and specialty/subspecialty-specific program requirements for resident and fellow scholarly activities. Accomplishes this aim by periodically meeting with each program to promote scholarly activities and build effective relationships. - Consults with investigators and faculty mentors for new and ongoing research and quality improvement projects. - Coordinates the Annual Mathias P. G. Bostrom Chief Resident Research Presentations as well as the Annual Chief Fellow Research Presentations - Supports the process for analysis of data and preparation of manuscripts and scientific presentations. Guides the development of data capture and monitoring plans to maintain quality. - Assists in development and execution of projects that enhance the scholarly activity of GME Residents and Fellows, as well as students where appropriate ( e.g. QCC initiatives). - Supports Course Director for Resident Research, Evidence Based Medicine, and Resident Statistics educational modules. - Identifies collaborative research opportunities, including poster competitions, workshops, webinars, and other Continuing Medical Education (CME) programs. - Supports the development and maintenance of research tools, such as spreadsheets, questionnaires and/or brochures to support GME requirements. - Contributes to various reports for GME including the Annual Institutional Review (AIR). - Educates faculty and residents/fellows on established policies, processes, and procedures for trainee scholarly pursuits. - Assists in development of evaluation tools that effectively capture the necessary data required. - Support and mentor Residents and Fellows in Institutional Review Board (IRB) submissions and Clinical Review Panels (CRPs) - Develop regular data reports and dashboards to track program performance and outcomes. - Organize team meetings, prepare agendas, and document meeting minutes. - Address ad-hoc data requests and projects for changing ACGME requirement and for all EI initiatives.

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.   Program Coordinator, EI Outcomes and Scholarly Activity Community Education-Outreach Full-Time     Position Description:   The Program Coordinator, EI Outcomes and Scholarly Activity, reporting to the Senior Director of EI Outcomes and Scholarly Activity, will provide coordination of various programs within HSS Education, focusing on data analytics and management, research, outcomes reporting, and scholarly activities of faculty and trainees. This role encompasses coordinating data, evaluation, research, quality and process improvement initiatives within the Community Education and Outreach Department (CE&O) and Academic Training (AT) as well as EI initiatives to other departments.   Job responsibilities include, but are not limited to: - Coordinate the implementation of the NYS Community Service Plan as well as the planning, implementation, and analysis of the HSS Community Health Needs Assessment. - Support the collection and reporting of measurable outcomes concerning Community Benefit efforts for HSS Community Benefit Programming. - Assist in overseeing data collection, statistical analysis, and reporting for all EI programs, including CE&O, AT, and scholarly activities of faculty and trainees. - Support the implementation of data management systems, identify evaluation tools, and develop strategies to measure the impact of EI programs. - Support the development of new and managing existing dashboards using Tableau to assess the impact and outcomes of all EI programs and processes. - Coordinate Institutional Review Board (IRB) submissions for all Education protocols and the Education & Social Services Clinical Review Panel (CRP) under the Research Institutue. - Conduct literature reviews, interviews, and focus groups to inform program development, evaluation, and research. - Develop regular data reports and dashboards to track program performance and outcomes. - Organize team meetings, prepare agendas, and document meeting minutes. - Coordinate survey development and implementation across CE&O programs. - Coordinate data requests across EI by evaluating and prioritizing requests. - Provide data support for abstracts, manuscripts, and grant submissions to national conferences and peer-reviewed journals. - Support the development and execution of projects enhancing the scholarly activity of GME Residents, Fellows, and students. - Support continuous quality improvement (CQI), research and quality improvement activities across EI. - Provide data support for the development of the EI Annual Report and the Community Benefit Report. - Address ad-hoc data requests and projects within EI as necessary.

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   File Clerk Dr. Sabrina Strickland Full-Time   Hospital for Special Surgery, #1 in Orthopedics for the last 14 years, is currently looking for an experienced and energetic Full-Time File Clerk for one of our physician offices Dr. Gomoll is board certified in Orthopedic Surgery and Sports Medicine. Dr. Sabrina Strickland is board certified in sports medicine and orthopedic surgery at HSS. In this role you will provide comprehensive administrative support and direction to an HSS physician practice, overseeing day-to-day operations and contributing to an environment of clinical excellence.   Your primary responsibilities will include but are not limited to triaging phone calls and patient inquiries, scheduling patients for appointments and procedures, conducting verification of medical insurance and patient billing/collections, authorization of services, filing/chart preparation. In addition, the File Clerk will promote a professional atmosphere through courteous communication, cooperation and respect for patients, visitors and members of the health care team.  You will also be responsible for ensuring that best customer service practices are offered to patients and families, acting as a liaison to the physicians and hospital departments.   Competencies/skills: - Superior written and oral communication skills - Exceptional customer service skills - Ability to multitask in a fast-paced environment - Ability to follow through with tasks to completion - Strong organizational and problem-solving skills - Ability to effectively and accurately follow directions or instructions - Ability to work collaboratively as part of a team; offers to help coworkers when needed - Detail-oriented - Ability to escalate issues appropriately - Consistently displays a positive attitude towards one’s work and work environment - Experience with Epic EMR preferred; Strong computer skills required - Knowledge of healthcare and health insurance, required - Familiarity with medical terminology, preferred - High School diploma or equivalent required

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Volunteer Associate  Per-Diem (15 hours per week) 15 hours per week- 2 or 3 weekdays (daytime office hours)-Onsite Job Description - Manages VSys (volunteer database) to add application, track volunteer hours, maintain orientation modules, set up training and other vital data including report summary of volunteers - Provide coverage, customer service (phone or email) trouble shoot and respond to initial volunteer inquiries - Schedule new applicant virtual interviews, medical appointments, photo ID’s - Interfaces with site supervisors to ensure strong matches and retention of volunteers - Responsible for monthly evaluations, exit interviews, returning of photo ID and jackets when volunteers are terminated - Responsible for department supplies, tracking inventory, mailings - Manages new tech projects for department in order to reach a broader candidate pool - Covers all aspects of the department when director is away - Other duties as requested

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.   GME Program Coordinator, Floater Academic Training Full-Time     Role Summary:   With oversight and direction from Academic Training and Program Director(s), the GME Program Coordinator is responsible for the coordination and administration of the assigned ACGME accredited and/or non-accredited residency/fellowship training program(s) sponsored or overseen by HSS. The Program Coordinator’s primary focus is on organizing and overseeing the daily operations and activities of the program(s) and assisting Program Director(s) and faculty with ensuring that the program(s) is in full compliance with all internally and externally relevant policies, procedures, regulations, requirements and professional standards. The Program Coordinator is a resource for the Academic Training Office, Program Director(s), teaching faculty, and trainees.   Core Duties and Responsibilities: - ​In conjunction with the Office of Academic Training, assists with ensuring the assigned GME training program(s) is/are in substantial compliance with the ACGME Common and Specialty/Sub-specialty-specific program requirements, ACGME policies and procedures, any other relevant specialty requirements, and internal HSS policies and procedures. - Organizes and prioritizes the daily activities of the residency/fellowship program trainees, faculty, and staff; monitors work progress status and ensures compliance with deadlines. - Provides program-level administrative support for recruitment, credentialing, appointment, orientation, reappointment, and graduation/termination of physician trainees. Serves as resource for all trainees and faculty. - Develops, implements, and oversees the maintenance of filing, record keeping, distribution of materials, and other types of office/program systems. - Assists in the development and implementation of new systems, administrative policies and educational strategies for the program(s). - Maintains and monitors records of resident/fellow work hours, ensuring compliance with applicable state, ACGME, and other regulatory agency requirements. - Maintains and monitors records of resident/fellow attendance for all required educational activities, including conferences and other didactic experiences. - Maintains, monitors, and completes all required updates on applicable internal and external websites, databases, and the various GME related national systems (e.g. ADS, ERAS, FREIDA, NRMP, SFMatch, AMA, etc.). - Implements and maintains all required modules of the MedHub residency management software, including the management and reporting of data as well as user training for program faculty and residents. - Assists with the coordination of the resident/fellow interview process including scheduling interview dates, corresponding with potential applicants, confirming meetings and appointments, and ensuring applicant credentials are in compliance with current guidelines. - Provides administrative support for and attends program meetings such as the Clinical Competency Committee (CCC), Program Evaluation Committee (PEC), Wellbeing Committee, Curriculum Committee, etc. Develops and distributes agendas, takes minutes, and creates action plans for each, as required. - Works with Program Directors, faculty, residents/fellows, and other stakeholders to identify professional development needs related to accreditation, education, core curriculum development, assessment, process improvement, or other areas as identified and required. Other duties as assigned and necessary

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Assistant Manager, Clinical Services HSS Westport Full-Time   Overview:   Responsibilities Key responsibilities include, but are not limited to:   Clinical (80%)   Support physician office visits and other clinical activities. - Room patients, including preparation for exams, reviewing past medical history, and obtaining patient data. - Assist with procedures, including but not limited to suture/staple removal, cast application and removal, EKG, venipuncture, and injections. - Foster effective patient throughput. Administrative (20%)   Support the Manager, Clinical Services in the management of the nursing staff.  - Daily schedule and staffing assignments (coordinating per diems, vacations, callouts, etc.). - Physician room and dictation station assignments. - Primary point of clinical contact onsite in absence of Manager, Clinical Services. Support the Manager, Clinical Services in ensuring compliant and competent nursing practice for the site. - Monitor par levels for supplies, ordering as needed. - Check expiration dates of current supplies in the closet, medication buckets, and on all medications and vials. - Check the automated external defibrillator (AED) daily and alert the Manager, Clinical Services when the battery needs to be changed.  - Complete temperature logs on medication and specimen refrigerator and freezer.

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Assistant Director Full-Time Wesport CT   Overview:   The Assistant Director is responsible for the operational, personnel, financial, and facilities management of HSS Westport. In collaboration with administrative and clinical leadership for the Connecticut Market, the Assistant Director also supports the execution and operations of strategic initiatives that align with HSS’ goals.   The Ambulatory Services team works to provide an exceptional patient, physician, and staff experience at HSS ambulatory sites. The team works collaboratively to ensure high quality care delivery consistent with the HSS brand, and partners with leaders from various departments throughout the enterprise.     Job Responsibilities:   Operations Management - Ensures the delivery of an exceptional patient, physician and staff experience. Reviews patient satisfaction, physician experience and employee engagement survey results and responds to complaints/concerns. Develops process improvement and action plans in response to systemic issues. - Oversees daily operations and critical business functions for physician office visits, radiology exams, and procedures. Ensures new programs are optimally integrated into the site. - Utilizes available data to make informed decisions on process and performance improvement. - Strategizes on ways to enhance workflow and patient throughput. Monitors and evaluates implementation of best practices. - Directs Assistant Clinical Manager and PAS Coordinator to ensure staff receives proper guidance and direction in providing optimal, efficient, and cost-effective patient care. - Leads efforts to attain key goals related to session utilization, appointment access, and other KPIs. - Collaborates with Service Line team to onboard new physicians and staff to the site. Personnel Management - Guides and directs the hiring, training, retention, discipline and termination of staff - Ensures that annual performance evaluations are completed for all staff, that performance development plans are created and monitored when necessary, and that annual goals are established. - Ensures that all staff complete mandatory education modules. - Identifies opportunities for educational programs and in-services for staff and ensures staff competencies are maintained. - Coordinates staff meetings and ensures that appropriate and relevant information is disseminated to staff through this and other forums including email. - Meets weekly with management team and leads daily huddles; ensures follow through of meeting takeaways. - Oversight includes direct supervision of Assistant, Clinical Manager, PAS Coordinator and indirect supervision of clinical support (nursing) and patient access staff. Financial Management - Prepares annual operating and capital budgets, initiates and maintains purchase orders, manages invoices, and monitors monthly expenses. Performs analysis to explain monthly budget variances. Site Development and Facilities Management - Serves as a critical member of a multi-disciplinary team responsible for the implementation of the site and renovations of existing space. The Assistant Director will be involved with all aspects of these initiatives, including but not limited to: clinical and operational programming, facility design and development, staffing, equipment and supply procurement, go-live implementation. - Coordinates repairs/maintenance calls and tracks survey/review of items that require regular evaluation (i.e. fire extinguishers). - Responsible for ensuring a clean and well-functioning physical plant environment; ensures required medical/administrative supplies, equipment, and furniture are available, in appropriate working order, and in the quantities required for the team. Culture - In alignment with HSS’ goals, fosters a workplace culture that encourages respect, trust, empathy, and support - Ensures a respectful and safe physical environment for patients and staff - Fosters an inclusive culture and team approach, in a highly matrixed organization, to both daily work functions as well as performance improvement initiatives. - Serves as a mentor for emerging leaders. - Builds productive professional relationships with physicians and their staff. Leadership - Challenges the status quo by developing and championing new ideas that add value to the organization; specifically (and continuously) assessing and improving Center operations and systems, with particular focus on enhancing the patient experience. - Develops, implements, and manages projects and initiatives using a systematic approach to translate work plans into actionable components and measurable outcomes. - Collaborates with leadership team to set priorities/goals - Serves on a variety of enterprise-wide committees and initiatives  

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Medical Secretary   Hospital for Special Surgery, #1 in Orthopedics for the last 13 years, is currently looking for an experienced and energetic Full Time Medical Secretary. working with day-to-day operations, you will contribute to an environment of clinical excellence. In this role, you will provide support for the operations of this high-volume medical office. This includes, but not limited to, answering phones, scheduling patient appointments, surgical booking; obtain authorizations/certifications for treatments and diagnostic procedures, patient check-in/out, including copay collection, scanning documents into the EMR and any additional tasks as assigned.