Click column header to sort
Director, Compensation Administration
Reporting to the Vice President of Human Resources, the Director of Compensation Administration develops, delivers and maintains enterprise-wide compensation infrastructure including strategy, guidelines, policies, practices and systems. The individual partners with Human Resources and HSS leadership for compensation planning including job definition, market pricing, pay adjustment and merit programs. The Director of Compensation Administration also provides analytical and consultative services in the design, delivery and administration of compensation strategy and programs.
- Develop, deliver and maintain compensation and infrastructure including strategy, guidelines, policy and practices. Ensure policies, procedures and practices are up to date and in support of HSS strategic initiatives.
- Partners with Human Resources and HSS leadership for compensation planning including job definition, market pricing, pay adjustment and merit program.
- Manages job classification structure and market pricing.
- Provides training and coaching to Human Resource staff and management on compensation philosophy and strategy, including but not limited to FLSA compliance.
- Reviews proposed hiring salaries, salary adjustments, and job classifications and provide guidance and recommendations to Human Resource staff and campus and system management.
- Manages annual increase processes.
- Produces reports and analyze compensation data from various sources.
- Designs, develops, and maintains compensation programs for consistent, compliant, and competitive practices.
- Partners with the HRIS team to ensure appropriate measurements are identified and data is compiled for use by the compensation unit.
Knowledge, Skills, Abilities and Competencies
- Development and oversight of Compensation Practices in a Healthcare environment.
- Knowledge of compensation practices and related legal and technical issues.
- Ability to compose narrative correspondence, reports and proposals and to incorporate quantitative data through tables and texts.
- Ability to communicate effectively with external and internal contacts concerning informational and/or highly emotional topics.
- Ability to negotiate, organize, direct, formulate practices and procedures, evaluate, simplify complex information, apply standard criteria to diverse situations, and make judgements and decisions.
- Ability to understand statements of operations and procedural routines.
- Ability to perform duties while sitting most of the time with brief periods of walking, standing, lifting, carrying, pushing, pulling or otherwise moving objects.
- Ability to use work aids such as the personal computer, word processing and spreadsheet software, mainframe access procedures and standard office equipment.
- Ability to apply numerical reasoning to design or modify compensation systems.
- Ability to supervise classified and professional employees in a multi-function environment.
- Knowledge to apply inferential statistics to design, create, modify or amend compensation systems.
- Advanced knowledge and skill in Excel and report writing software.
- Certified Compensation Professional, CCP, or SHRM Certification
- Experience with wage/salary administration and job evaluation, and experience working with the design and maintenance of compensation programs and job evaluation systems and software.
- More than five years of Human Resource experience, including at least two years as a practitioner in a complex compensation program.
- Baccalaureate degree required
- FLSA classification compliance
- Work experience with advanced inferential statistics and advanced database creation and maintenance.
- Experience with higher education compensation plans.
- Master’s degree or equivalent educational and professional experience.
Regional Director, Manhattan/Brooklyn
As HSS’ Regional Director for Manhattan and Brooklyn, the incumbent has accountability for:
- Increasing HSS’s market share within these two critical NYC boroughs;
- Overseeing the development and opening of new ambulatory care practices;
- Delivering an extraordinary customer experience from our existing brick and mortar locations.
This position requires a multi-faceted individual who combines strong business development expertise with exceptional operational skills. The incumbent must be able to balance executing on strategic plans to grow new business while developing, opening, and operating multi-specialty ambulatory care practices. The position has three broad areas of responsibility: (1) Regional business development; (2) New site development; (3) Existing site operations.
- Regional Business Development Representative
- Objective: Increase HSS market share in target service areas
The Director will develop business development strategies and tactics, targeting community organizations, physician practices, and corporations to identify ways that HSS can increase its market share in the region. The incumbent will work closely with the Regional Medical Director(s), hospital and site leadership, and other HSS personnel to develop and execute initiatives that promote the Center’s growth and support the organization’s strategic plan. In this effort, the Director will serve as the HSS Brand Ambassador within their target regions, promoting HSS services by building and nurturing relationships with external and internal stakeholders. Collaborating with the HSS Physician and Community Engagement team and other relevant peer departments, the Director will be responsible for creating and maintaining referral channels into existing and future outpatient programs within the region(s) with the ultimate goal of increasing overall market share to the institution.
- Project Manager for New Outpatient Center Development Initiatives
- Objective: Lead operational team through multi-phase facility design and implementation initiative
The Director will serve as a critical member of a multi-disciplinary team responsible for the operational design and implementation of new ambulatory care facilities. As project lead, the Director will be involved with all aspects of these initiatives, including but not limited to: clinical and operational programming, facility design and development, staffing, equipment and supply procurement, go-live implementation.
- Administrative and Operational Lead for Existing Outpatient Centers
- Objective: Lead efficient and effective facility operations to ensure optimal patient, physician and staff experience
Regional outpatient centers at HSS are located throughout the tri-state area offering patients access to a myriad of musculoskeletal services, including: physician office visits for medical diagnosis and pre- and post-operative care; acute injury clinics with same-day appointments, radiology services such as digital x-ray and MRI; and rehabilitation services, including occupational therapy, physical therapy, performance testing, training, and wellness programming.
The Director serves as the lead administrator for all outpatient centers within their portfolio and is accountable for maintaining an optimal patient and physician experience at these locations. To achieve these goals, the Director is responsible for direct supervision of the clinical support staff (RNs, LPNs) and patient access staff, including hiring, on-boarding, scheduling, and performance management. In collaboration with relevant department leaders, the Director oversees onsite and day-to-day support for ancillary programs, such as Physical Therapy and Rehabilitation, Physician Offices and Radiology. The Director will partner with their team to maintain relationships with third-party vendors and on-site building management that will support day-to-day operations of space and equipment.
To ensure streamlined operations aligned with hospital best practice and policy, the Director will represent the target region and any associated outpatient center(s) with all internal departments within the organization, including but not limited to: Nursing, Physician Practice Management, Engineering, Risk Management/Safety, Marketing and Communications, Facility Planning, Infection Control and Quality.
Key responsibilities include, but are not limited to:
Spearheading Business Development Efforts within the Center(s)Target Regions
- Collaborating with the Department of Physician and Community Engagement to identify and prioritize local stakeholders for outreach efforts
- Representing HSS in local business and community organizations
- Establishing relationships with local community-based and non-profit organizations (i.e. schools, YMCAs, synagogues, churches, libraries, sports leagues, etc.) to coordinate opportunities for HSS outreach
- Supporting the Department of Strategic Partnerships to create lasting ties between HSS providers and programs and local employers
- Partnering with the Departments of Marketing and Communications to extend HSS messaging through new channels and to new audiences
- Identifying innovative partnerships to grow business
Project Manager for New Outpatient Center Development Initiatives
- Collaborate with Clinical Chiefs of Service and Chief Administrators, Departments of Finance, Physician Practice Management, Physical Therapy, Radiology and Regional Markets to develop clinical service program(s) and associated financial models
- Partner with Construction Project Manager and Third-Party vendors to create facility space plan to accommodate approved clinical program
- Serve as project lead responsible for coordinating progress against established milestones and communicating regular updates to hospital and departmental leadership
Managing Center(s) operations
- Maintaining local administration of embedded physician practice(s) within established and new outpatient centers by leading onboarding and on-going support and ensuring growth and success of physician offices
- Maintaining local administration of on-site programs (i.e. Radiology, Physical Therapy, Registration, etc.) and collaborating with peer departments to ensure efficient and high-quality service offerings
- Collaborating with various hospital departments to ensure appropriate staffing and competencies; the materials, supplies, and equipment necessary to complete required work; the responsible allocation and utilization of hospital resources; and compliance with all policies, procedures, and applicable regulatory requirements
- Coordinating the maintenance of the property and its assets, including the cultivation and management of vendor relationships
- Advocating for the Center and its patients, providers, and staff through representation and active participation on various hospital committees and workgroups
Managing the staff and promoting employee engagement
- Inspiring enthusiasm and commitment to excellence across departments by consistently demonstrating behaviors that reflect the HSS core values and the highest standards of ethical and professional conduct
- Routinely providing others with the information they need to do their work by communicating openly, honestly, and in a timely manner
- Utilizing all aspects of the performance management cycle (defining expectations, setting goals, providing feedback, coaching, mentoring, corrective action) to help staff best fulfill their job responsibilities
Helping the organization achieve its strategic and financial goals
- Developing and aligning Center and workgroup goals with the hospital’s strategic plan
- Developing and managing departmental budgets and meeting financial performance targets for areas of responsibility
- Compiling, interpreting, and reporting on key performance indicators and other data, and identifying opportunities for improvement
Improving our processes and performance
- Challenging the status quo by developing and championing new ideas that add value to the organization; specifically (and continuously) assessing and improving Center operations and systems, with particular focus on enhancing the patient experience
- Developing, implementing, and managing projects and initiatives using a systematic approach to translate work plans into actionable components and measurable outcomes
Clinical Nurse I
As an integral member of our Magnet Nursing team, your focus will be - the delivery of the world's best patient care! Working in an evidence-based nursing environment that commands excellence every day, you will provide comprehensive nursing care to our patients as they recover from their out-patient orthopedic surgical procedures. Your scope of duties will include PACU clinical competence, incorporating physical assessment and critical thinking skills, relating to and educating patients and their family members with consideration and compassion and responding to each patient with thoughtfulness for their age, developmental level, cultural and religious beliefs. Your capacity to collaborate with your team and promote the highest standards of safety is critical to the mission of HSS.
HSS’s Center for the Advancement of Value in Musculoskeletal Care serves to infuse proven quality of care and value initiatives deeper into the organization. The center helps the organization formulate its population management strategy and value proposition. This position will play a critical role in utilizing data analytics to improve the wellbeing of HSS patients and be on the cutting edge of the advancement of analytics in performance measurement and care delivery. This role will be exposed to both research and care delivery in health care. You will work alongside a group of highly motivated scientists, analysts, clinicians, and operational staff giving you a unique opportunity within an innovative hospital to understand how our research is directly applied to clinical care. This position serves a critical role in support of a key strategic priority for HSS. https://www.hss.edu/value-in-musculoskeletal-care-center.asp
- Act as a leader for data analytic development and advancement under the supervision of the Senior Director of Data Science, while working closely with Value Center leadership, including HSS’s Chief Medical Value Officer
- Be a subject matter expert and perform analyses on large electronic health record and administrative databases to evaluate patterns of quality, utilization, and value that will inform the HSS approach to value management
- Develop new value performance metrics and develop dashboards to trend progress
- Work with the clinical and operational leaders to develop methods to evaluate the performance on value strategies; perform analyses to assess performance
- Develop visualization of key performance metrics and make recommendations to Value Center leadership for software or workflow changes, purchases to enhance quality of data reported out of the Value Center and streamline workflows
- Act as mentor to other analytic staff from other HSS departments such as Quality, Finance and Operations
- Bachelor's degree required (Master’s degree preferred)
- Minimum 2 years working in an analytical role (e.g. consulting, research, marketing, data science)
- Strong proficiency in statistical software and programming (e.g., Python, SAS, R, Stata, etc)
- Prior experience translating data for lay audiences, including the production of presentations for senior-level audiences; demonstrated ability to think strategically about data end-use
- Excellent organizational skills (ability to manage several concurrent tasks)
- At least 2 years work experience in healthcare which could include delivery systems, managed care organizations, accreditation organizations, health insurance companies, or firms that consult in the healthcare sphere
- Expertise working with large administrative datasets (e.g., SPARCS, HCUP, Medicare’s Standard Analytic File, commercial administrative datasets) and electronic health records (e.g., Epic, Caboodle)
- Knowledge and experience in quality measures and measurement
- Experience in hospital value evaluation or interpreting technical medical data is ideal, particularly past experience qualifying value in orthopedics
- Understanding of extract transform and loading (ETL) data cleaning, data normalization, mapping, and validation
Full Time Physician Assistant
Orthopedics - CORE
Contribute to our mission of improving mobility and enhancing the quality of life for our patients at the #1 Orthopedic Hospital in the United States for 10 straight years in a row.
Come join a team of PAs led by PAs who were awarded the 2018-2019 Employer of Excellence Award granted by the American Academy of Physician Assistants. This prestigious award recognizes hospitals that are top employers of physician assistants nationwide, embodying collaborative provider teams and a supportive work environment for PAs. The Physician Assistant Department is a leader in provider clinical operations working closely with the staff to ensure outstanding patient care and a supportive environment for our academic mission.
- Work in a collaborative and interdisciplinary environment providing comprehensive pre intra and post-operative care to a variety of orthopedic patients
- Acting as a first assist in service specific procedures
- Manage both surgical and medical issues
- Perform complete and accurate history and physical exams
- Complete post-operative checks
- Shift designs are position specific and include 3, 4 and 5 day work weeks
To be considered for this position, you must have the following:
- Bachelor’s degree from an accredited PA program, Master’s degree preferred
- Current NYS Physician Assistant license and registration
- NCCPA board certification
- American Heart Association BLS/ACLS certification
- Infection Control certification
- Completion of a child abuse recognition course
Hospital for Special Surgery offers a unique work environment, diverse job types and extraordinary career opportunities. HSS encourages and supports professional growth and development, recognizes individual contributions, and offers unique and highly competitive compensation packages. This is how we attract and retain highly skilled professionals, renowned for their leadership and vision in clinical care, teaching, research & development.
Ensuring the delivery of the highest quality of patient care, you will provide support to our Magnet surgical team. Your duties will include: assisting physicians and nurses in surgery using best practices of sterile technique, assembling, maintaining and tracking surgical instruments and equipment; and inspecting all packaged items to ensure integrity. We'll also rely on you to conduct pre-op, intra-op and post-op surgical counts according to AORN standards and maintaining the integrity of the surgical field during procedures. Your capacity to collaborate with your team to promote the highest standards of patient safety is critical to the mission of HSS.
Ensuring the delivery of the highest quality of patient care, you will assist staff nurses in providing comprehensive attention to patients and families, while working in an environment that commands clinical excellence every day. Your duties will include providing input for patient care plans, reviewing patient status, and assisting in obtaining patient data. Other responsibilities will entail monitoring changes in patient conditions, supporting admission and discharge processes, and making patients and families feel at home.
Patient Experience Advocate Position
Join our world class organization where you will serve as a key member of the Office of the Patient Experience team. In this role, you will serve as the central resource for patients, families and support persons to report concerns and complaints and will directly impact our hospital mission to provide the highest level of care and service to our patients and community.
You will represent hospital staff and leadership in interpreting hospital policies and procedures to patients, families and support persons. You will also be a steward in upholding patient’s rights, be an agent of change to ensure that patient issues are resolved, and contribute to improvements in the delivery care and services at HSS.
This is a high-visibility position that will interact with all departments across the hospital and requires independent decision making, high level of interpersonal communications and public relations skills, and strong conflict management skillsets.
The ideal candidate will have:
- a bachelor’s degree (master’s degree in healthcare related discipline preferred), supported by minimum of 2-3 years of hospital experience
- experience in managing patient complaints and interpreting hospital policies and procedures to patients.
- excellent verbal and written communications
- team oriented and have demonstrated strength in working with staff at all levels
- bilingual also a plus
Supporting the delivery of the highest quality of patient care, you will assist our professional staff in performing routine duties and maintaining work areas. Your primary tasks will require you to take initiative to complete work, solve problems, communicate issues and suggest efficiencies. You will follow through on assignments and instructions.
Provide our world-renowned health care team with outstanding administrative support. In this position, you will be responsible for the registration of patients arriving to the hospital for admissions and procedures. Your scope of duties will include maintaining records, processing physician orders, scheduling and general data entry. In this highly visible role you will be interacting with patients, families, and health care providers.