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Advanced Clinician, Post-Acute Care
Hospitals and providers are being held responsible for post-acute care being provided to patients in an increasing number of bundled payment programs, such as Medicare’s Bundled Payments for Care Improvement (BPCI) and the Comprehensive Care for Joint Replacement (CJR) programs. The Advanced Clinician, as a member of both the rehabilitation department and post-acute care teams, will play a pivotal role in HSS’s evolution to this model of care by tracking and managing a segment of HSS’s lower extremity total joint replacement and and spine surgical patients after they are discharged from HSS. The role is designed to complement the post-acute services provided by the physician and HSS care team.
The Advanced Clinician will be responsible for:
- Partnering with Skilled Nursing Facilities and Acute Inpatient Rehabilitation (inpatient rehabilitation) facilities to work cooperatively and function as a team
- Tracking and working with all HSS patients in bundle programs who are discharged to Skilled Nursing- or Acute Inpatient Rehabilitation facilities to ensure they are receiving appropriate care and that they are being advanced through their rehabilitative care at the expected pace.
- Actively monitoring and communicating with patients in the program who are discharged to home to ensure patients are progressing appropriately.
- Connecting patients to appropriate post-acute care services to meet their individual needs.
- Tracking where the patient is in their post discharge phase to ensure discharge in an appropriate time frame in accordance with HSS defined protocols and individual patient progress.
- Work with inpatient rehabilitation facilities to coordinate any additional services (e.g. Home Health, outpatient rehab), as needed utilizing the HSS rehabilitation network where applicable.
- Perform telehealth visits as part of the HSS@Home telehealth program.
The Advanced Clinician will be expected to make in-person visits to regional inpatient rehabilitation facilities on a periodic basis, in order to maintain a relationship with inpatient rehabilitation facility staff, check on admitted patients, ensure that the facility is in compliance with HSS rehabilitation guidelines, and troubleshoot any emergent problems.
As a key member of the rehabilitation and post-acute care teams, the candidate should bring a flexible and creative approach; he or she will be involved in refining the role while working closely with administrative and clinical team members to design and execute the Hospital's approach to managing patients in the post-acute care setting. The ideal candidate will be able to balance reviewing current processes, challenging existing ideas, and developing and championing new ones that add value to the organization. They will also be able to maintain the highest level of customer service for patients and encourage them to take ownership of their medical care.
- Masters (MSPT, PT MA) or Doctorate (DPT) in Physical Therapy
- 2 years’ leadership experience in an acute care orthopedic rehabilitation setting with discharge planning in acute or home care clinical setting and orthopedic experience preferred
- Advanced computers skills: Microsoft Office, Excel, and database management
- Knowledge of ALLSCRIPTS, Care Management and Epic preferred
- Current license for NYS, NJ, and / or CT, registration required
- Knowledge of regulatory agency standards
- Board certification in area of practice preferred
- Ability to assess clinical and discharge needs of orthopedic surgical patients
- Ability to manage multiple tasks and projects independently and detail oriented
- Excellent time management skills
- Excellent multi-disciplinary communication skills
- Excellent verbal and written communication skills
- Customer service oriented with the ability to work well under pressure
- Ability to influence others
- Demonstrated ability to meaningfully contribute value as member of a multi-disciplinary team, supporting coworkers when necessary to ensure a positive patient experience and smooth operations.
- Strong problem solving skills
Part-Time Physician Assistant (20 hours per week)
Dr. Darren Lebl - Spine Surgery
Dr. Darren R. Lebl is an Associate Professor of spinal surgery specializing in minimally invasive surgery, the cervical spine, motion preserving spine procedures, and robotic computer guided navigation surgery. His practice at HSS involves a customized approach to each individual patient to help maximize quality of life and musculoskeletal health. He incorporates innovative procedures, newer and less invasive surgical techniques, and biologic healing agents into his practice
Dr. Lebl is seeking a part-time Physician Assistant to join his team. The PA will serve as a primary assistant to the doctor. Duties will include clinical evaluation of patients in the office, counseling patients and their families regarding proposed surgical procedures as well as addressing pre-and post-operative patient questions and concerns, and surgical first assist role in the operating room. There are no weekend shifts or overnight call, however, effective communication with the outpatient staff and inpatient hospital teams is essential. The PA will interact closely with office staff, other PA’s, patients and families to be an integral part of providing a high level of clinical care and service.
Graduation from an accredited PA program, current NYS licensure, BLS/ACLS certification and NCCPA board certification are required. Previous experience in a surgical practice is desired.
Also, the candidate must have current Infection Control Certification and have completed a child abuse recognition course. The successful candidate will require excellent communication and clinical skills.
Full Time Physician Assistant (40 hours per week)
Dr. Darren Lebl - Spine Surgery
Schedule: Mondays - Fridays 8 am - 6 pm
Dr. Darren R. Lebl is an Associate Professor of spinal surgery specializing in minimally invasive surgery, the cervical spine, motion preserving spine procedures, and robotic computer guided navigation surgery. His practice at HSS involves a customized approach to each individual patient to help maximize quality of life and musculoskeletal health. He incorporates innovative procedures, newer and less invasive surgical techniques, and biologic healing agents into his practice.
Dr. Lebl is seeking a full-time Physician Assistant to join his team. The PA will serve as a primary assistant to the doctor. Duties will include clinical evaluation of patients in the office, counseling patients and their families regarding proposed surgical procedures as well as addressing pre-and post-operative patient questions and concerns, and surgical first assist role in the operating room. There are no weekend shifts or overnight call, however, effective communication with the outpatient staff and inpatient hospital teams is essential. The PA will interact closely with office staff, other PA’s, patients and families to be an integral part of providing a high level of clinical care and service.
Graduation from an accredited PA program, current NYS licensure, BLS/ACLS certification and NCCPA board certification are required. Previous experience in a surgical practice is desired. Also, the candidate must have current Infection Control Certification and have completed a child abuse recognition course. The successful candidate will require excellent communication and clinical skills.
Charge Description Master (CDM)
Hospital for Special Surgery is seeking an experienced revenue cycle professional to maintain the hospital’s Chargemaster (CDM).
- Work with patient care departments to ensure the CDM remains comprehensive and compliant with coding and payor guidelines.
- Prepare CDM change requests and submit to IT following established change management protocols.
- Resolve edits and denials related to CDM build or charge capture and work with patient care departments and IT to reduce the frequency of those edits.
- Educate managers and staff on billing requirements and play a lead role in developing policies and procedures that support accurate charge capture and reconciliation.
- Perform audits to validate that CDM changes work as expected, charges are supported by appropriate documentation, and all documented services are charged appropriately.
- Collaborate with IT to identify changes to clinical applications that may impact charges.
- Act as admin for the hospital’s CDM-maintenance tool, Craneware, and manage the vendor relationship.
- Analyze and benchmark hospital prices.
- Maintain professional and technical knowledge and keep abreast of coding and regulatory changes by attending educational conferences and reviewing bulletins from CMS, payors and professional publications.
- Bachelor’s degree required
- 10+ years’ maintaining a hospital CDM or related experience
- Experience with Epic Charge Description Master
- Proficiency in MS Office products, particularly Excel
- Excellent communication skills, both written and verbal
- Strong time-management, attention to detail, and follow through
- Nursing (RN, NP, etc.) or coding (CCS, COC/CPC, etc.) credential preferred
- Experience with Craneware preferred
Position: Information Technology Senior Desktop Engineer
Reports to: Director of End User Computing.
Information Technology (IT) is HSS's central organization for technology-based services for the Admin and Medical staff. IT provides computer, network, telephony and Internet services to the entire HSS. IT comprises of the Chief Information Officer and several service departments working together in support of the broad spectrum of the Hospital’s activities. IT at HSS is seeking a Senior Desktop Engineer to analyze, diagnose, evaluate, categorize and escalate IT issues involving multiple and complex factors, including the Hospital enterprise-wide incidents and outages, to determine contributing variants and root causes and solutions. Conceptualize and operationalize potential solutions and report on findings with recommended action involving process change, application configuration or new product and service development. Serve as project leader with internal and external service partners. This candidate will work a Monday-Friday schedule.
5+ years' relevant experience analyzing hardware, software and systems' performance, providing technical support and use of troubleshooting techniques to resolve complex desktop/hardware problems, managing computer-based incident management systems and/or ACD (automatic call distributor) applications and staff supervision or an equivalent combination of education and experience.
High-level technical support experience within a Healthcare or Corporate environment. Leadership training and/or team builder. Executive Support experience is a plus.
Required Knowledge, Skills, and Abilities:
Excellent analytical skills. Working knowledge of online and traditional IT resource databases. Experience with network systems and computing, including internet services, web browsers, Windows and Mac based operating systems, software, e-mail systems, and standard and nonstandard PC desktop applications software. Problem Management Process a plus.
Preferred Knowledge, Skills, and Abilities:
Help Desk Institute (HDI) Service Management certification.
Information Technology Infrastructure Library (ITIL) certification.
A+ CompTIA Certification.
Level: Senior Desktop Engineer
The HSS mission is to ensure that staff and administrators of HSS receive User Support services in a Professional, Efficient and Effective way. HSS User Support Group is the Hospital’s 'front door' to Technical Services, accounts, access, desktop and laptop computer support, and is composed of the HSS Service Desk Group, Desktop Support Services, Accounts Management. The HSS Desktop Support Group provides Desktop Support to the Hospital’s community in the use of HSS enterprise-wide administrative computing issues, access, e-mail, and all Internet-related services.
% of Time Responsibility / Duty
30 - Formulate, analyze and determine solutions for escalated (by Service Desk Analysts) and current open incidents. Diagnose and evaluate problems to determine and substantiate root cause. Report on and characterize findings to mitigate ongoing reports of multiple similar incidents and/or future service interruption and to minimize impact on enterprise applications.
30 - Conceptualize, initiate, plan, lead and collaboratively coordinate efforts of internal and external service partners to rectify complex technical issues within the division and/or with HSS’s user community technical issues. Create process, plan and lead implementation of potential solutions with support of technical staff. Anticipate and proactively identify undiscovered and new problems, research and develop solutions; create and initiate new methods to solve problems and be create knowledge base articles as needed.
20 - Participate during inter-departmental escalations and status meetings, including use of ACD and Cherwell (a computer-based incident management system). Analyze, manage, or dispatch Analysts to support and resolve tier-one and tier-two incidents. Supervise Support Desktop Engineers when needed in project resolution assignments, and training. Evaluate team performance as required. Act in place of Shift Leader in case of absence(s). Collaborate with Shift Leader(s) for shift supervision and project work. Provide reports for management problem identification, resolution and related statistics.
20 - Conceptualize, prioritize, plan and supervise implementation and delivery of new technology products and services created in response to the HSS’s needs or in response to compromise of existing solutions. Create and implement Technician and Analyst training; schedule classes and web-based computer solution classes and tutorials to facilitate optimal use of IT resources; create training programs when needed to orient colleagues and the HSS’s clients on the solutions. Use project planning techniques and tools to organize, schedule, and budget.
Practice Manager Requirement for Dr. Sabrina Strickland:
Hospital for Special Surgery, #1 in Orthopedics for the last 10 years and is currently looking for an experienced and energetic Full time Office Manager for one of our physician offices. Dr. Strickland is an orthopedic sports medicine surgeon specializing in patellofemoral surgery to instability, cartilage disease and arthritis, ACL and meniscal surgery and shoulder surgery. In this role you will provide comprehensive administrative support to an HSS physician practice and contribute to an environment of clinical excellence.
In this role, you will provide support for the operations of the medical office. This includes, but not limited to, answering phones, scheduling patient appointments, obtain authorizations/certifications for treatments and diagnostic procedures, patient check-in/out, including copay collection, scanning documents into the EMR and any additional tasks as assigned.
- Experience with Epic Medical Records System required; strong computer skills required as well
- Superior written and oral communication skills
- Exceptional customer service skills
- Ability to follow through with tasks to completion
- Strong organizational and problem-solving skills
- Ability to multitask in a fast paced environment
- Ability to effectively and accurately follow directions or instructions
- Ability to work collaboratively as part of a team; offers to help coworkers when needed
- Ability to escalate issues appropriately
- Consistently displays a positive attitude towards one’s work and work environment
- Knowledge of healthcare and health insurance, required
- Familiarity with medical terminology and general office protocol required.
- The ability to type 45-60 words per minute and exceptional organizational strengths is required.
- Must be proficient in Microsoft Word, Excel, and PowerPoint.
Associate’s degree required, Bachelor’s degree highly desirable. 5-7 years physician office experience may be considered in lieu of education.
Per Diem Physical Therapist
Contribute to our mission of improving mobility and enhancing the quality of life for all. As a member of our renowned physical therapy team, you will provide care for a diverse range of patients of all ages. Upon referral by a physician, you will evaluate patient condition, determine the appropriate treatment plan and set rehabilitation goals. Educating patients and family members on the most up-to-date approaches to the rehabilitation process will be an important part of this role.
To qualify you will need a Bachelor's degree in Physical Therapy, a current NYS license. At least two years of experience is preferred. Outstanding communication skills and the ability to work well in a team are also vital.
Clinical Nurse I - Hand & Foot Center
Shift: 6am - 4:15pm
As an integral member of our Magnet Nursing team, the successful RN candidate will be focused on – patient advocacy and delivering the highest quality of care to our patients! Working in an evidence-based nursing environment that commands excellence every day, you will provide comprehensive pre- and post-operative nursing care to our patients and their families in this acute care setting. Our core values center on respect, consideration, compassion for all individuals and maintaining awareness of diverse cultural and religious beliefs. Your capacity to collaborate with the interdisciplinary team and promote the highest standards of care and safety is critical to the mission of Nursing in HSS.
- Work collaboratively with multidisciplinary health care teams to maintain the standards of professional nursing practices in a clinical setting
- Collect comprehensive data on patients’ health (from patients and/or family members); Analyze data to determine needs & develop individualized care plans; update care plans based on progression and pathway as well as manage care delivery
- Ensure that all physician orders are carried out appropriately and timely; work collaboratively with ancillary staff, including Patient Care Assistants
- Integrate patient care standards in all clinical activities; participate in performance improvement activities to improve patient safety, quality of care and patient outcomes
- Maintain sensitivity and awareness of cultural and religious diversity when addressing patients, visitors, co-workers and other customers
- Promote a supportive and team-oriented environment
- Support departmental responsibilities consistent with the long-range strategic plan, mission, vision and values of the hospital
Oversees the collection of data and entry; performs data analysis for studies within HSS. Studies will include retrospective trials, outcomes trials, non-interventional trials and low risk interventional trials.
The clinical studies assistant is part of a research team, compliant with all regulatory, institutional and departmental requirements.
DUTIES AND RESPONSIBILITIES:
Clinical and Regulatory responsibilities:
- Oversees and conducts the informed consent process on low risk studies (requires appropriate training and certification of human research subjects training).
- Manages data collection specific to research studies including but not limited to the performance of observational measurements for low risk studies, collection of clinical data from patients directly, and manage the performance of all other duties as put forth in the protocol. This includes the supervision of multidisciplinary teams involved in the successful conduct of the study.
- Spearheads efforts to meet patient enrollment targets related to independent research studies. To that end, develops and implements various recruitment strategies.
- Under supervision from a clinical research coordinator or Sr. clinical research coordinator, manages and executes IRB submissions for initial approvals, reapprovals, amendments, etc ... Ensures timeliness and accuracy of submissions and no lapses in approvals for the study.
- Compiles and assists in final analyses of data in preparation for a presentation, sponsor/regulatory agency, publication, etc ... with guidance from the study investigator
- Assists the Principal Investigator in departmental audits as well as external audits performed by representatives of the sponsor for each clinical research project they manage. Consults with HSS internal monitor for guidance on these activities.
- Collaborates with the research team and research administration, as needed, to ensure that research subjects are treated in accordance with all mandated requirements. Ensures that standards regarding subject registration, protocol specific tests, and required documentation are adhered to. Reports deviations as appropriate and resolves issues when possible. Escalates issues to supervisor as needed.
- Responsible for the handling, packaging, and shipping of dangerous goods under supervision and in compliance with State and Federal regulations. These specimens may include tissue, blood, dry ice, and chemicals. Certification in these procedures is required in accordance with the Federal Regulations. Knowledge of good clinical practice for the handling of specimens and blood may be required.
- Maintains and enhances professional growth through participation in seminars, professional affiliations, and internal training sessions to keep abreast of trends in the field of research data management.
A qualified candidate has the ability to communicate in an effective manner with management, clinical staff, external sponsors and patients at HSS. They may be asked to conduct procedures in the operating room including but not limited to blood processing, video, nerve conduction testing, photographs, applying devices and sensory testing.
MINIMUM JOB REQUIREMENTS:
- 1- 2 years experience in clinical research
- Bachelor’s degree
- Scientific background
- Proficient use of computers and MS Office software
- Knowledge of magnetic resonance imaging a
Contribute to our mission of improving mobility and enhancing the quality of life for all. As an essential member of our interdisciplinary team you will assist in the diagnosis, treatment, and management of patients with pulmonary disorders. Duties will include Collecting and Analyzing sputum, blood, and breath specimens to determine levels of oxygen, carbon dioxide, and other gases. As well as measuring the lung capacities to determine impaired pulmonary function.