Career Opportunities

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Support Tech III IT Technical Full-Time 9am-5pm   Overview:   In this position, you will be responsible for providing level three technical assistance and support to all users including C-level executive and clinical staff for the support of computer systems, hardware and software issues, iPhone, Mac, iPad, AV (Crestron) and various other technology support issues.  Your role will be extremely instrumental in ensuring the IT needs of HSS are met by responding to queries, running diagnostic programs, isolating problems, determining, and implementing solutions.  A successful candidate will always maintain desktop standards and security while quickly restoring service to users.  Candidate should be able to research issue provide solutions, document best practices and standard operating procedure for consumption by the desktop team.  Candidate will be expected to be reliable, punctual, flexible on hours and able to travel to other NYC locations, as necessary. Candidate will be expected to escalate issue to management and keep manager and director informed of high visibility issues.  Successful candidate will be self-motivated, proactive, work to elevate the skills of the Desktop team. Candidate should have an associate degree or comparable work experience equivalent. 2-5 years’ experience preferred.                              Job Duties and Responsibilities - Excellent customer service skill. This is a customer centric environment. - Process oriented- open tickets, track and trend issues - Attention to detail- ensure all issues and requests are completed to customer satisfaction. - White glove support and training - Excellent documentation skills. Create Exec “how to” documents, “as built” and white papers for support staff configurations: hardware, applications, home offices etc. - Excellent written and verbal communications skills - Follow through and follow up as well as managing up (keeping Director informed) - Monitor and respond quickly and effectively to user incidents and requests. - Provide technical assistance and support for incoming concerns and issues related to systems, software, remote access, and hardware. - Document internal procedures (e.g., How to’s) - Ask questions and listen to user to determine root cause of issues (RCA) - Work through the problem-solving process with customers, empowering them to do the same in the future. - Run diagnostic problems to resolve problems. - Report significant and recurring issues to Engineering support team and work collaboratively to automate fixes. - Collect feedback to determine patterns and issues such that they can be resolved, or FAQs can be provided to user to ease in troubleshooting. - Expert level Microsoft support skills - Hardware support - Familiarity with remote session software to assist users - Mac support a plus - Engineering skills a plus

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Data Scientist Full-Time (Hybrid)     Hospital for Special Surgery (HSS), leader in musculoskeletal health and ranked #1 in orthopedics worldwide by Newsweek and nationwide by U.S News & World Report, is seeking a Data Scientist to join our Orthopedic Data Innovation Lab (ODIL), a newly launched research and care delivery initiative supported in part by Schmidt Futures. ODIL is an applied research lab for interdisciplinary collaboration and solution design, focused on advanced applications of analytics, machine learning, and artificial intelligence within the field of musculoskeletal health. The knowledge and novel technology solutions developed in the Lab will help improve access to high quality musculoskeletal care across the globe with the goal of keeping humans moving healthier and longer. Our core team aligns experts in medicine, engineering, data science, analytics, and operations research to pioneer new and innovative care delivery models, power our digital care platforms, and incorporate new technologies into care delivery.   Job Summary   We are seeking a data scientist to join our ODIL team to contribute to the development of the largest curated musculoskeletal data ecosystem in the world and collaborate with leading experts in medicine, data science, and technology. Together, we will unlock the potential of our data resources to improve healthcare access, monitor musculoskeletal health, study movement, and prevent disease on a global scale. We are seeking highly motivated and intellectually curious individuals to join our interdisciplinary team of data scientists, engineers, and product managers. In this role, you will have the opportunity to apply your expertise to advance applications within the field of musculoskeletal health, working closely with academic institutions, healthcare providers, and applied researchers from complementary disciplines. Your contributions will have a direct impact on the development of novel technology solutions that promote healthier and longer human movement, transforming care delivery and improving the quality of life for millions of patients worldwide.   Responsibilities: - Lead data science projects focused on the application of statistical modeling techniques and methods. Design, prototype, and test novel clinical and digital interventions and models, leveraging machine learning (including computer vision and natural language processing) to analyze and predict patient outcomes relevant to musculoskeletal, orthopedic, and rheumatological health. - Leverage advanced computer programming and large datasets toward those ends, including our structured electronic medical records, unstructured clinical notes, and various 2d and 3d imaging modalities and associated free-text reports, focused on developing domain expertise in medicine and musculoskeletal health. - Work and collaborate with clinical teams, physicians, operational leaders, and product team to develop strategies and advanced analytics products to solve real-world problems facing doctors and patients toward optimizing care, minimizing surgical complications, and managing musculoskeletal disease as efficiently as possible while maintaining the best outcomes for patients. - Work with data engineers to deploy designed and well-tested ML models into clinical practice, helping design appropriate frameworks to test and monitor ongoing model performance (e.g., model drift, data drift) and evaluate true downstream impact on clinical care and efficiency (beyond predictive performance). - Provide methodological, statistical, design, and analytical guidance for new and ongoing projects and facilitate new data collection as appropriate (from novel surveys or new technologies). Help form partnerships with external hospitals, healthcare entities, or academic institutions to further validate and retrain models, as well as test the implementation of digital products leveraging those models.     Lifestyle and Work Environment: - HSS is the premier institute for musculoskeletal care and aspires for excellence in all endeavors. With a foundational value of diversity, we are committed to an environment of respect, equitable treatment, and opportunity for our patients, employees, and communities. Now more than ever, our guiding principles are helping us in our search for exceptional talent – candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive, and inclusive environment. Working with colleagues who love what they do and are deeply committed to our mission – to help people get back to what they need and love to do better than any other place in the world – you too can be part of our transformation. Flexible work environment including opportunity to work from home within a hybrid work scheme. Excellent health and other benefits including 5 weeks of paid time off per year.  

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.   Telecom Engineer, Practice Optimization  Telecom Full-Time (Hybrid 3 Days In-Office)    Overview:    The Telecom Engineer of Physician Practice Optimization will help achieve HSS’ organizational access strategy by working on all physician office telecom related matters including the implementation and maintenance of practice phone menus, as well as opportunities to expand support for physician offices to contact centers including HSSConnect.  The knowledge and expertise that this individual will obtain while in the role will allow them to become a liaison between the operational and IT teams; offering recommendations on how best to leverage the functionality available along with helping to identify opportunity for further enhancements.   Reporting to the Assistant Director of Telecommunications, the Telecom Engineer of Physician Practice Optimization will fill an essential role in expanding access to HSS’ world-renowned musculoskeletal care physicians.  As a key member of the physician practice optimization team, this role will have a dotted line reporting structure to the operational leader of the Practice Optimization Initiative.  The work performed will be directly aligned to the organization’s strategic access goals across all ambulatory locations, therefore this position will allow for a hybrid work environment with the ability to work from home on days, and at times may be required to travel onsite to our ambulatory facilities when working with the physicians or their practice team.   Key Responsibilities: - Data gathering from practices (hardware, extensions, user accounts, hours of operations, etc.) - Submitting voice recordings, programming phone menus, and testing/QA with practices - Implementing, administering, and troubleshooting Avaya’s voice systems and coordinate resolution of related issues - Analyzing current configurations and recommending upgrades and changes to system - Serving as project manager coordinating Telecom requirements for installs and upgrades - Participating in technical training sessions relating to integrated telephony applications - Data structure handoff with data analytics team for dashboard and analytical needs - Partner with physician practices and service lines on all physician office telecom needs - Maintaining central registry of phone mapping and voice recordings for all physician offices - Developing educational training, and communication materials for both the practices and leadership team and conduct training on new functionality when applicable - Setting up and maintaining office staff work from home telecom infrastructure - Troubleshooting and issue resolution    

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise                                     Analyst II, Corporate Systems Applications Information Technology Hybrid ( 3 days onsite)   Overview:   Hospital for Special Surgery has an opportunity for an experienced Corporate Systems Applications analyst to collaborate on all aspects of the support and development of UKG Dimensions and its associated modules. As a key member of the Information Technology Department, the Corporate Systems Applications Analyst II will attain/maintain specialized knowledge of our enterprise time and attendance and advanced scheduling software and serve as a vital liaison between the HSS IT Department, Human Resources, Payroll, and hospital department end users. **This position requires the flexibility to work an expanded work schedule, including early mornings, nights, and weekends during major implementation and support efforts**   Responsibilities - Actively work on all aspects of UKG Dimensions including the maintenance, setup, and testing for various UKG Dimensions modules including Time & Attendance, Advanced Scheduling, Accruals, Leave of Absence, mobile, and InTouch devices. - Coordinate and communicate with Human Resources, Payroll, and other hospital department personnel, including timekeepers and managers. - Identify opportunities to improve existing processes and give meaningful feedback to help the customer or team to improve. - Review, assess, and test the impact of changes and enhancements with each Dimensions release and make recommendations for best course of action. - Collect and analyze information from the system and system users to formulate a useful, organized, and structured scope and objectives. - Prepare and maintain technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system. - Experience and ability to work in a ticket system effectively and efficiently. - Provide on-call support on a rotating basis. - Provide on-site support during go-live and system upgrade scenarios. - Participate in internal team meetings as well as meeting with operational stakeholders and provide subject-matter-expert knowledge to colleagues. - Remain current on UKG Dimensions and other Corporate Systems technologies as needed. - Develop relationships, trust, and credibility to successfully manage multiple demands; maintain communications with Dimensions users.

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise                                     Epic Application Analyst II- Willow Inpatient Hybrid - 3 Days in Office (based in NYC) Full-Time   Responsibilities - Responsible for in-depth knowledge of Epic Willow Inpatient, FDB or similar, integration with Medication dispensing systems (i.e. Pyxis, Omnicell). - Conduct regular day-to-day communication, reviews the software, demonstrates a deeper understanding of business operations, and works with vendors, HSS Business Representatives/Subject Matter Experts, and end users to tailor the system to fit the organization’s needs. - Performs in-depth analysis of workflows, data collection, report details, server processes, and other technical issues associated with the use of hardware, software, and integrations. - Responsible for developing and documenting the internal procedures that will be used in conjunction with applications; and will design, build, test, install and maintain those solutions.  - Demonstrate knowledge of the organization’s Core Values and incorporate them into the performance of duties. - Demonstrate knowledge of the organization’ Service Standards and incorporate them into the performance of duties. - Work with Application Managers/Directors/etc., to collect, analyze and document business operations and workflow. - Complete all tasks in a timely manner with accurate documentation. - Collaborate effectively with all IT teams. - Troubleshoot problems and address questions from users, and provide on-call support on a rotating basis. - Review and test changes, enhancements, and each new release as assigned. - With support, create, review, and update test scripts to reflect proposed workflow solutions. - Analyze data needs. - Support the training team by keeping trainers abreast of new functionality and system changes. Perform application training functions, as assigned - Communicate effectively across all impacted teams associated with task assignments and users with project/product information impacting them. - Analyze new functionality in new releases to identify impact. - Provide assigned off and on-site support as assigned. - Assist with all quality assurance processes, including change management and testing efforts. - Actively participate and contribute in meetings as assigned. - Participate in disaster recovery measures and development of processes as needed. - Create reports and extracts, as necessary.

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   ERP Testing & Release Management Lead Full-Time Hybrid (based in New York City) In office 3 days required    Job Summary:   The ERP Testing & Release Management Lead is responsible for organizing and controlling the testing process and leading the testing team for the Workday Program.  This role will play a central role to creating an effective testing process that will ensure visibility, traceability, and control of testing process to deliver high-quality software and solution.  The Lead understands how testing fits into the organizational structure and will collaborate closely across all the different business functions, vendors, and within teams.   The Team Lead will be a part of the overall development cycle that covers requirement, design, implementation, testing, and maintenance.  The Lead will transition to release management and quality assurance for ongoing support.  The focus will be to improve the quality, reliability, and performance of the system as changes are introduced.  It involves quality and test advocacy, resource planning & management, and resolution of issues that impede the testing effort.   For release management, this position will own the Release Management lifecycle which includes scheduling, coordinating and the management of releases for Workday across the enterprise.  The Lead will provide tools and services to help product management and project teams manage and deploy releases into production, implement and manage release processes for code through development, test, and production environments, and assist in managing projects and interdependencies to ensure milestone adherence and integrity of the release can be measured.  The Lead will have a commitment to quality and continuous improvement through research of best practices and works with management on optimization of processes/systems to drive improvement and quality.   Responsibilities - Core responsibilities - Demonstrate understanding of business needs when supporting testing and release management activities - Manage up and provide reporting with Senior Management on both IT and Business sides - Manage relationships and coordinate work between different teams - Communicate challenges that may impact time, resource, budget, and schedule - Supports the team to overcome obstacles - Strong in conflict management where necessary - Test Management - Define the scope of testing within the context of each release/delivery - Deploy and manage resources for testing - Apply the appropriate test measurements and metrics in the product and the Testing Team - Plan, deploy, and manage the testing effort for any given engagement - Provide guarantee for test sufficiency, test effectiveness, test efficiency, test progress, and product quality - Defect resolution & management - Release Management - Interface and communicate with Test & Development managers - Releases will include application updates, operating system patches, security improvements, hardware upgrades, projects and programs - Forward plan the release windows and cycles across a portfolio - Build IT release calendar in working closely with the IT managers from different portfolios and centralizing view of all releases - Manage risks and resolved issues that affect release scope, schedule and quality - Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations - Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates - Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes - Conduct release readiness reviews, milestone reviews, and Business Go/No-Go reviews - Responsible for Weekly Release Reporting - Communicate release details and schedules to the Business as required - Negotiate, plan, and manage all release activities - Work with IT teams to understand impacts - Continually work towards making improvements in the release process - Lead and coordinate the Go-Live activities including the execution of the deployment plans and checklists - Develop scripts and automation tools used to build, integrate, and deploy software releases to various platform with a focus on Workday - Participate in CAB meetings to discuss release scope and/or roadblocks - Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists - Researches new software development and configuration management methodologies and technologies and analyzes their application to current configuration management needs

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Ambulatory Clinical Applications Analyst II On site 3 days per week in NYC Midtown Full-Time Overview:   Join our dynamic Healthcare IT team as an Ambulatory Clinical Application Analyst II. In this vital role, you will drive innovation and enhance efficiency within our healthcare systems. Your expertise will contribute to implementing and supporting advanced IT solutions, directly impacting patient care and clinical workflows.   Key Responsibilities: - Implement and support IT solutions within the healthcare environment. - Analyze and document complex use cases and workflows. - Engage in continuous learning to expand knowledge in healthcare IT. - Exhibit strong problem-solving abilities and a team-oriented approach. - Communicate effectively across all levels of the organization. - Demonstrate advanced proficiency in MS Office Suite for project management. - Flexibly adapt to an expanded work schedule during key project phases. - Assess current state workflows and develop optimized future state workflows.

  How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Salesforce Business Analyst Salesforce Team Information Technology Based in NYC (3 days in the office required)   Hospital for Special Surgery has an opportunity for an experienced Salesforce developer to collaborate on all aspects of the implementation of Salesforce Health Cloud for patient access and referrals. As a key member of the Information Technology Department, the Salesforce Business Analyst will attain specialized knowledge of the software and serve as a vital liaison between the HSS IT Department, hospital departments, HSS Connect, patient access, and physician’s offices.   Responsibilities - Responsible for meeting with business users of Salesforce to understand their business use case and system workflow needs. - Responsible for documenting the use case and workflow needs of the business and confirming those with appropriate business stakeholders. - Understands and documents all aspects of a use case to cover reporting and analytics, workflow and system configuration, integration requirements and data migration requirements. Responsible for translating those use cases and workflow needs into user stories to be added to an Agile backlog - Answers clarification questions from development team and also liaisons with the business to obtain further clarification when necessary. - Actively work on all aspects of Salesforce implementations through the maintenance stage - Coordinate and communicate with patient referrals and access personnel, including managers, representatives from other business entities and physician’s offices - Routinely perform in-depth analysis of workflows, data collection, report details and other build, design and configuration issues associated with Epic use - Collaborate effectively with Salesforce premier support using appropriate tools - Develop relationships, trust, and credibility to successfully manage multiple demands; maintain daily communications with Salesforce end-users - Review software, workflows, analyze business operations, and collaborate with colleagues, HSS Business Representatives/Subject Matter Experts and end-users to ensure systems are suitable for the organization’s HSS Connect, patient access and physician’s practice needs - Assume responsibility for developing and documenting internal procedures used in conjunction with Salesforce applications; play an integral role in supporting the HSS adoption and engagement strategy (i.e., train, support and optimize access, referrals, scheduling, clinical, financial & practice management solutions) - Provide on-site support during go-live and system upgrade scenarios; provide on-call support on a rotating basis - Assist with all Quality Assurance processes including change management and testing efforts; participate in disaster recovery measures - Participate in user meetings, in-services and internal team meetings; Provide subject-matter-expert knowledge transfer to colleagues - Remain current on Salesforce technologies and obtain certification in Salesforce applications as warranted Physical Working Conditions - Comfortable indoor area - Sitting in a comfortable position with frequent opportunity to move about the department - Ability to travel to and from mid-town Manhattan to the main Hospital campus and various offsite locations as required

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.     Position: Mulesoft Integration Specialist   Employer: Hospital for Special Surgery   Location: 535 East 70th Street, New York, NY 10021   Position Description:  Design, develop, and maintain complex applications. Perform technical and feasibility analysis, and assess ability to deliver on business requirements. Support MuleSoft architecture process including system, process and experience APIs. Architect Enterprise API and integration strategy across different applications, including Epic and Salesforce. Monitor and project costs associated with Mulesoft application usage and architecture. Develop unit tests and provides code coverage to accurately test business logic and functionality. Participate in developing specifications such as user stories and designs. Solve or recommend solutions for complex issues and problems. Assist in the development of logical and physical specifications. Document design, issue, solutions, tips & tricks as needed. Foster a team approach to software development and delivery. Stay current in new IT technologies to maintain a high level of subject matter expertise.   Minimum Requirements: Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or a directly related field and three (3) years of experience in the job offered or a related occupation. Must have three (3) years of experience in the following: MuleSoft development, integrations and customizations; Java development and concepts, including debugging against Java APIs; JEE Application Servers and Containers including administration, deployment, and/or development in Tomcat, JBoss, WebSphere, Spring; providing technical solutions development for enterprise software or hosted high‐tech services using JEE and/or JSE framework; SalesForce integration with MuleSoft; explaining complex technical issues, including architectural strategy and technical issues/challenges to management and non-technical staff; and development in a reusable API architecture that emphasizes the use system, process and experience APIs. Must also have one (1) year of experience with HL7.   Salary Offered: $125,367 - $168,000 / year.   To Apply: Apply on this site. Must reference job 2023-18761.

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.   Epic Technical Lead Full-Time-Hybrid based in NYC    Overview:   The Epic Technical Team Lead role at the Hospital for Special Surgery is responsible for leading technical support for our Epic electronic health record system.  The Team Lead will help identify best practices, manage environment strategy, troubleshoot technical issues, manage business continuity and disaster recovery strategy and serve as the liaison between our Epic Hosting partners and the HSS Epic Application Teams on key initiatives.   Responsibilities: - Epic Technical Support including: - System freezes - Chart locks - Monitoring of trends in performance - Monitoring/supervision of Hosting teams - Root Cause Analysis (RCA) follow-ups to verify process improvements - Browser + Network Whitelisting - Tickets/Escalations/Queue Management - Epic System Updates, Client Packs, Release Authorizations - Workstation and Printer Configuration - IT Lead for Downtime/Business Continuity (BCA): - BCA Strategy - BCA Audit/drills - BCA Monitoring (System Pulse/Kuiper) - Disaster recovery planning for Epic - Alternate/Backup Access + Emergency Public Access Gateway to Epic - Epic Cyber Security Initiatives: - Aiding in quarterly Epic Security Audits - Facilitating the implementation of Epic security fixes - Facilitating the implementation of Epic application enhancements to further secure our environment - Help Desk + Epic Network Operations Center (NOC) process improvement and drills - Audits + Annual Benchmarking survey