Career Opportunities

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.   Senior Practice Manager Full-Time        SUPERVISES:  Practice Managers, Office Managers, Physician Assistants, Floaters      JOB SUMMARY   The Senior Practice Manager is an essential member of our Physician Practice Management (PPM) team.  You will play a vital role in the supervision of physician practices.  In this role, you will report directly to the Directors of Practice Management. Additionally, you will be assigned as a primary lead responsible for the oversight of specific service lines and/ or office locations.   In order to provide a direct line of communication and accessibility, your workstation will be located in your assigned area. This role is essential to promoting a professional atmosphere through courteous communication, cooperation, and respect for HSS staff, patients and visitors.    DUTIES & ESSENTIAL JOB FUNCTIONS   Assigned Contracted Office Responsibilities: - Implement and maintain best practices as outlined by HSS policy and procedure as well as industry standards within your assigned practices and scope of specialty. Including but not limited to staff training, compliance, customer service, documentation, front-end billing, and physician office operations.  - Organize open forum team meetings with each office monthly to review patient volume statistics, office performance, and office goals. Executive summary to be provided to Directors following meeting. - Perform direct observation/supervision of assigned physician practices on a weekly basis including satellite locations through extended office visits. - Required to cover assigned offices if short staffed and floaters are unavailable. Including but not limited to: Answering calls, scheduling patients, obtaining precertification, check-in/checkout, surgical booking. - Responsible for providing oversight, mentorship, and fostering accountability for Practice & Office Managers on the daily operations within assigned practices and any support staff office when applicable. - Responsible for all recruitment and Human Resources activities for your assigned locations including but not limited to: staffing, hiring, onboarding/training, discipline, and performance evaluations. - Performance evaluations to be completed for all office staff in the following increments: probationary term evaluations as outlined by PPM orientation list, 6 months, and yearly. - Responsible for coordination of onboarding new physicians within your assigned locations under the supervision of the Directors including startup of practice and/or closure of a practice. Coordinate onboarding meetings with team throughout the onboarding process leading to weekly meetings 2 months prior to startup. - Responsible for ordering equipment and managing supply orders. - Responsible for management of Kronos for all assigned physician practices including proper time capture and approval. - Review overtime, attendance, and lateness reports each month and provide summary to Director. - Perform workflow assessments (operations only) on assigned practices with regular follow up, tracking changes and process improvement through required site visits as needed. - Work independently on assigned tasks with minimal supervision. Private Office Responsibilities: - Perform bi-weekly rounding on all private physician practices within assigned areas. - Responsible for assisting private offices in your assigned locations with HR forms, employee relations matters, and other hospital related matters. - Coordinate onboarding of new private physicians under the supervision of the Director. - Support offices with ordering supplies and equipment, IT requests. - Assist with Epic related matters, provide ongoing Super User support, and escalate issues as needed. Assigned Location Responsibilities: - Coordinate with service line Senior Managers and Chief Administrators to provide PPM updates at each service line meeting. - Conduct meetings with Radiology, Registration, and Nursing supervisors within your assigned locations including assigned satellites as needed. These can be done through a huddle or a formal monthly/bimonthly meeting based on the needs of the area. - Functions as the primary liaison between the physicians, division, hospital administration, outside consultants/vendors, and other hospital departments. - Collaborate with PPM Nursing on all clinical support needs/issues. - Assist with renovation and construction projects including allocation of space for new physicians. Department Specific Responsibilities: - Required to attend daily/weekly PPM team meeting to review projects, office assignments, and updates from leadership. - Provide regular updates on assignments and status of assigned projects. - Provide weekly update to Directors using the departmental template. - Perform monthly reviews of practice metrics with PPM Leadership to identify areas of opportunity and improvement. - Collaborate with all Practice Managers to coordinate and run mandatory monthly office manager meetings as well as mandatory contracted office manager meetings. Managers will rotate responsibilities of leading the meeting. - Partners with AVP and Directors in the preparation and analysis of performance metrics, budgetary, and service reports. - Provide SPM overseeing floaters with weekly feedback on all floaters in assigned practices utilizing the floater assessment form. - In the absence of the SPM overseeing floaters, manage and maintain the PPM Floater/Coordinator employees as well as temp staffing by facilitating and managing assignments in MD offices, gathering floater assessments from the offices, and facilitating biweekly one on one meetings with float staff. - Participate in floater meetings as scheduled. - Partner with Marketing and HSSConnect to promote physician referral networks; includes media opportunities, web development, and patient access initiatives.   - Collaborate with all Practice Managers and provide coverage for one another as needed. - Display a positive attitude toward work assignments, performance feedback, and interactions with co- workers, HSS department staff, patients, families, and visitors. - Serve as project lead for key initiatives responsible for coordinating progress against established milestones and communicating regular updates to hospital and departmental leadership. - Perform other duties as assigned.    Practice Management System Functions: - Assist with practice management systems workflow design and implementation, training, and ongoing updates. - Assess staff readiness and support all system go-live and physician practice adoptions of new software as assigned by Directors. - Ongoing Super User support to physician practices. - Work alongside IT with communicating system changes/upgrades. - Collaborate with Operational Excellence and IT on process improvement/optimization activities to maximize overall system efficiencies. - Perform Epic office reporting weekly including productivity, volume, open encounters, daily deposits, in basket management, schedule utilization, patient throughput. - Follow up with office staff for reeducation of proper workflow and accountability. Perform chart audits as needed. (template provided)

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.   Medical Secretary HSS Florida Full-Time   Overview:   Provides administrative support to the pre surgical department; assists with the day to day operations ensuring the highest level of customer service delivery, practice support and patient confidentiality. Responsibilities will include, but are not limited to: triage calls, handling patient inquiries, scheduling patient appointments, coordinating clearances and testing, collecting and collating patient clearances and testing for surgery to ensure the patient gets to the operating room as scheduled.    Competencies/skills: - Experience with Epic EMR System preferred; strong computer skills required as well - Consistently displays a positive attitude towards one's work and work environment - Experience with surgical scheduling preferred - Knowledge of healthcare and health insurance, required - Familiarity with medical terminology and general office protocol required - Superior written and oral communication skills - Exceptional customer service skills - Ability to follow through with tasks to completion - Strong organizational and problem-solving skills - Ability to multi-task in a fast-paced environment - Ability to effectively and accurately follow directions or instructions - Ability to work collaboratively as part of a team; offers to help coworkers when needed - Detail-oriented - Ability to escalate issues appropriately - The ability to type 45-60 words per minute and exceptional organizational strengths is - Must be proficient in Microsoft Word, Excel, and To qualify you must have a High School Diploma or equivalent (Associates Degree preferred) and at least two years of related MD office/healthcare experience.

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.   Inventory Material Coordinator Manhattan ASC Nursing Full-Time   Overview:   Reporting to the Senior Director/Administrator, you will act as a liaison and resource, communicating with the Associate Director of Business Operations, Surgical Team and Stakeholders of the HSS ASC of Manhattan, to ensure the delivery, receipt and proper storage of required par levels of implants, surgical supplies, and other purchased items, for the HSS ASC of Manhattan. You will collaborate with leadership, clinical staff and supply chain staff to maintain programs and processes designed to ensure compliance with service delivery standards. Additionally, you will work with ASC Leadership to report utilization of items and implants, coordinate and assist in biannual inventory, inventory management, tracking of supplies and implants, stock rotation, and implementation of a tracking system to aid in the automation and digitization of current manual processes.     Roles and Responsibilities: - Upholds Patient Rights/Organizational Ethics - Responds to customer concerns - Responds to customer concerns as soon as possible with compassion and understanding. - Upholds Patient Rights/Organizational Ethics - Promotes a professional atmosphere - Promotes a professional atmosphere through courteous communication, cooperation, and respect for all staff and members of the health care team. - Upholds Patient Rights/Organizational Ethics - Privacy of information (HIPAA) - Observes and respects the privacy and confidentiality of information in accordance with HIPAA policies and procedures. - Promotes Environment of Care/Infection Control - Complies with Infection Control policies & procedures - Complies with policies and procedures concerning infection control and safety in order to maintain a safe and comfortable environment for patients, visitors and staff. - Upholds Patient Rights/Organizational Ethics - Collaborates with members of the team - Collaborates with peers, physicians and other members of the team, as appropriate. - Participates in Education - Maintains and develops competence - Maintains and develops competence through required in-services and continuing educational programs. - Upholds Standards/Expectations of HSS Staff - Punctuality - Reports for duty punctually. - Upholds Standards/Expectations of HSS Staff - Attendance - Maintains satisfactory attendance record. - Upholds Standards/Expectations of HSS Staff - Adjusts to changing situations - Adjusts to changing situations and work assignments. - Participates in Education - Acts as a resource - Act as information resource to management, staff and other stakeholders. - Exercises Leadership - Manages inventory and workflow - Oversees inventory and flow of facility supplies. - Exercises Leadership - Communicates issues - Communicates issue resolution and reports discrepancies and/or stock issues. - Upholds Standards/Expectations of HSS Staff - Time Management - Manages time appropriately to meet patient, department and facility needs. - Upholds Standards/Expectations of HSS Staff - Staff Meetings

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.   Coordinator Central Sterile Processing Full-Time   Overview:   Provides on-site/hands-on support, training, communication and record keeping regarding the reprocessing of surgical instruments and trays to the HSS ASC of Manhattan in compliance with the Department of Health, TJC, OSHA, CDC, AAMI and AORN standards and facilities goals and policies. Coordinates and manages day-to-day operations of SPD employees.    Responsibilities: - Oversees and supports daily operations of all activities that relate to the reprocessing of reusable medical supplies and instrumentation including decontamination, cleaning, assembly, wrapping, sterilization, and storage processes within all set professional standards and regulations. Ensures proper operational procedures are followed by all members of the HSS ASC of Manhattan CSP team.  - Assumes responsibility, in collaboration with HSS ASC of Manhattan Leadership, and Materials/Supply Coordinator for ensuring all instruments, Implants, implant systems, and supplies are available to support scheduled procedures. - Coordinates new employee orientation, on-the-job training, in-service education and/or facility quality assurance programs when needed.   - Understands and promotes concepts of the Lean work environment. - Helps to arrange and coordinates delivery of special requests for instruments/implant trays not kept on site, 48 hours prior to date of service.  - Communicates in a professional manner both verbally and in writing to all HSS ASC of Manhattan leadership, staff, and other HSS employees, as required.  - Exhibits professional behavior in all telephone and electronic communications.  - Represents the HSS ASC of Manhattan, self and profession positively in all public arenas.  - Practices within the scope of certification and job description.  - Supports and adheres to HSS ASC of Manhattan policies and procedures and reviews/supports policies and procedures of facility.   - Refers all decisions beyond personal scope of responsibilities to HSS ASC of Manhattan leadership.  - Coordinates the repair and replacement of broken instrumentation and equipment; may assist Sr. Director/Associate Director Operations Manager in order process.   - Adheres to HSS ASC of Manhattan / facility dress requirements, is neat and well-groomed at all times.  Duties - cont'd - Arrives at facility at the scheduled time and is consistently ready for work assignments.  - Schedules, leads, and participates in in-services and educational offerings provided by HSS ASC of Manhattan in the facility.  - Promotes best demonstrated practices with co-workers through open communication and continuous improvement of skills.  - Follows chain of command within HSS ASC of Manhattan regarding identified problems or issues to ensure proper communication and resolution.  - Maintains a professional relationship with all facility units to ensure effective, efficient support to the patient caregivers.  - Answers and responds to calls from the OR and other end-users during and after regular business hours as required.  - Ensures timely delivery of sterilized instruments to appropriate storage locations or end-users.  - Demonstrates and ensures proper care and handling of all HSS ASC of Manhattan property, including instrumentation, durable medical equipment and disposable supplies.  - Provides timely resolution to facility issues or concerns.  - Schedules staff assignments on a daily basis. Assists Clinical Operations Manager with monthly staff schedule  - Assists Clinical Operations Manager to review all required documentation related to IMS Standard Operating Procedures and facility policies.  Supervisory Responsibilities                     Supervision and coordination of HSS ASC of Manhattan Central Sterile Processing Team and Department.     

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Clinical Nurse I Float Pool Full-Time   As a Clinical Nurse (RN), you will become an integral member of our Magnet Nursing team. The successful RN candidate will be focused on – patient advocacy and delivering the highest quality of care to our patients!  Working in an evidence-based nursing environment that commands excellence every day,  RN's will provide comprehensive pre- and post-operative nursing care to our patients and their families in this acute care setting.  Our core values center on respect, consideration, compassion for all individuals and maintaining awareness of diverse cultural and religious beliefs.  Your capacity to collaborate with the interdisciplinary team and promote the highest standards of care and safety is critical to the mission of Nursing in HSS.   Clinical Nurse Responsibilities - Work collaboratively with multidisciplinary health care teams to maintain the standards of professional nursing practices in a clinical setting - Collect comprehensive data on patients’ health (from patients and/or family members); Analyze data to determine needs & develop individualized care plans; update care plans based on progression and pathway as well as manage care delivery - Ensure that all prescriber orders are carried out appropriately and timely; work collaboratively with ancillary staff, including Patient Care Assistants - Integrate patient care standards in all clinical activities; participate in performance improvement activities to improve patient safety, quality of care and patient outcomes - Maintain sensitivity and awareness of cultural and religious diversity when addressing patients, visitors, co-workers and other customers - Promote a supportive and team-oriented environment - Support departmental responsibilities consistent with the long-range strategic plan, mission, vision and values of the hospital Clinical Nurse Minimum Requirements - BSN from an accredited school of nursing required - 1+ years’ of PACU, ICU, Step Down or ED Experience as a registered nurse - NYS RN license and registration required - BLS, ACLS and PALS certification required Essential Qualifications - HCAHPS/EPIC knowledge preferred - Your scope of duties will include critical care clinical competence, incorporating physical and emotional assessments, age specific competency, critical thinking skills, and educating patients and their family members regarding their plan of care and clinical pathway. - Strong patient centered approach with emphasis on providing exemplary and world-class customer service - Meticulous attention to detail - Self-motivated and proactive; a team player who knows how to think critically in a fast-paced, challenging environment - Active participant in seeking solutions to problems Hospital for Special Surgery offers a unique work environment, diverse job types and extraordinary career opportunities. HSS encourages and supports professional growth and development, recognizes individual contributions, and offers unique and highly competitive compensation packages. This is how we attract and retain highly skilled professionals, renowned for their leadership and vision in clinical care, teaching, research & development.

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.   Lab Technologist Clinical Chemistry Full-Time   As an integral member of our Laboratory team, the successful candidate performs blood tests and other body fluid tests using automated analyzers as well as manual methods to obtain data for use in diagnosis and treatment of disease.   Our core values center on respect, consideration, compassion for all individuals and maintaining awareness of diverse cultural and religious beliefs.  Your capacity to collaborate with the interdisciplinary team and promote the highest standards of care and safety is critical to the mission of HSS.   Responsibilities - Identifies morphology of hematopoietic cells in various stages of development and other characteristics of cells, which may be related to disease processes, with understanding of the significance of the finding. - Performs all quality control and instrument check procedure and maintains all related records. - Performs all required procedures related to counting and identification of blood cells, coagulation studies, other hematologic procedures, and routine urinalysis using a variety of equipment. - Perform all required procedures related to enzymes and other chemical analytes using a variety of equipment including Vitros, blood gas analyzers, etc. - Prepare solutions and reagents used in all test, with particular attention to viability, lot number and expiration date of substance before using in the performance of tests. - Process stat specimens expeditiously. - Participate in the QA/PI process and improves performance based on results obtained from QI activities. - Work collaboratively with multidisciplinary health care teams. - Promote a supportive and team-oriented environment. - Support departmental responsibilities consistent with the long-range strategic plan, mission, vision and values of the hospital.  

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.   New Graduate In-Patient Residency  Night Shift   Anticipated Program Start Date: September 2023     Applicants can check the status of their application via the HSS Careers Website at any point in time by logging onto www.hss.edu/careers     The In-Patient  Acute Care Residency  program is for new graduate nurses transitioning from student to novice. The HSS Department of Nursing is committed to supporting new nurses with rich and rewarding educational and patient care experiences.Hospital for Special Surgery Nurse Residency Program was awarded Accreditation  by the American Nurses Credentialing Center’s for the Practice Transitions Program.   The Inpatient residency program is exclusive to new graduates from an accredited BSN program. The residency program runs for one year from date of hire.  New graduate RNs are hired into one cohort. The cohort meets throughout the orientation process, until the one year anniversary that includes the mentorship portion of the program.  Clinical orientation will be a minimum of 12 weeks and is individualized for the learner as needed; the goal is to ensure all clinical competencies are met.   The program is divided into three time frames: 1) general orientation, 2) clinical orientation, and 3) mentoring. The general orientation process is comprised of classroom/didactic learning for approximately 2 weeks.  The clinical orientation phase allows for the new graduates work with a consistent preceptor. During this time, the new graduate nurse also spends time shadowing members of the interdisciplinary team. Shadowing helps the new graduate nurse to become familiar with relevant care team roles and learn how to interact with colleagues in everyday practice. This experience helps the new graduate nurse become familiar with resources in the practice environment and observe the experiences of their patients in different clinical areas.   The Clinical orientation process is then closely followed by a Clinical Education Specialist and is structured with weekly objectives and skills. Bi-weekly individual meetings with the new graduate, preceptor, clinical education specialists and patient care directors serve to evaluate effective transition and progress throughout the program.    The mentoring phase begins during the second month of the orientation.  Each cohort meets on a monthly basis for the first 6 months, then every other month until the year anniversary. Monthly meetings have three components: 1) knowledge building educational component, 2) “shared experience” component and 3) mentorship component. Regularly scheduled meetings provide a supportive environment, which allows new graduate RNs to gain confidence in their abilities to cope with the day-to-day challenges of nursing practice.     Requirements: - New graduate nursing candidates must have a BSN from an accredited nursing program with a graduation from less than one year ago - Please submit resume to include clinical rotations/hours in chronological order - Must have New York RN Licensure by program start date, along with an American Heart Association BLS certification - Commit to the one-year Residency Program - Excellent organization and communication skills and the ability to thrive in a fast paced environment will be essential to your success at HSS.

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Clinical Nurse – Inpatient Orthopedics Department of Nursing     As an integral member of our Magnet Nursing team, the successful RN candidate will be focused on – patient advocacy and delivering the highest quality of care to our patients!  Working in an evidence-based nursing environment that commands excellence every day, you will provide comprehensive pre- and post-operative nursing care to our patients and their families in this acute care setting.  Our core values center on respect, consideration, compassion for all individuals and maintaining awareness of diverse cultural and religious beliefs.  Your capacity to collaborate with the interdisciplinary team and promote the highest standards of care and safety is critical to the mission of Nursing in HSS.   Responsibilities - Work collaboratively with multidisciplinary health care teams to maintain the standards of professional nursing practices in a clinical setting - Collect comprehensive data on patients’ health (from patients and/or family members); Analyze data to determine needs & develop individualized care plans; update care plans based on progression and pathway as well as manage care delivery - Ensure that all physician orders are carried out appropriately and timely; work collaboratively with ancillary staff, including Patient Care Assistants - Integrate patient care standards in all clinical activities; participate in performance improvement activities to improve patient safety, quality of care and patient outcomes - Maintain sensitivity and awareness of cultural and religious diversity when addressing patients, visitors, co-workers and other customers - Promote a supportive and team-oriented environment - Support departmental responsibilities consistent with the long-range strategic plan, mission, vision and values of the hospital  

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise   Patient Access Specialist  Brooklyn OPC- Registration Full-Time 11am - 7pm     A highly visible customer service position that is responsible for the reception of patients, families, and health care providers. The Patient Access Specialist is an expert in areas of customer service, registration/scheduling, insurance, and HSS Standards of Care. Patient Access Specialist is expected to score in the top 5% of measureable categories within 6 months of hire.   Responsibilities - Provide exceptional customer service to all patients, visitors, and customers - Prioritize patient flow - Verify insurance and obtain benefits - Triage phone calls and schedule appointments - Respond to patient, visitor, and customer inquiries - Obtain patient demographics, personal information, and medical history by interviewing patients  - Collect payments - Performs other related duties incidental to the work described herein Requirements - Bachelor's degree preferred; Diploma or equivalent with 3 years of experience  - Two years in a healthcare or related customer service field Desired Qualifications - Superior written and oral communication skills - Exceptional customer service skills - Ability to multi-task - Ability to work in a team environment - Knowledge of healthcare and health insurance  - Familiarity with medical terminology - Displays positive attitudes towards assignments and others - Ability to add, subtract, multiply, divide and calculate percentages  

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless...   Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize  the abundant opportunities for growth and success.   If this describes you then let’s talk!   HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.   Building Services Aide Per-Diem 7:00am-3:15pm     Ensuring exceptional safety and the best first impressions for our patients, customers and staff, you will maintain our state-of-the-art facilities by performing a wide range of general cleaning tasks. Your primary duties will be cleaning patient rooms and common areas, and providing a comfortable and appealing environment for our patients. This will include: dusting and washing equipment, walls, and floors; removing refuse, recyclables and regulated medical waste; and sanitizing receptacles.   To qualify for this role, you will need a High School diploma or equivalent. Previous experience in housekeeping or related field preferred. Specialized vocational courses are a definite plus.