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Founded in 1863, Hospital for Special Surgery (HSS) is a world leader in orthopedics, rheumatology and rehabilitation. In the most recent U.S. News & World Report “American’s Best Hospitals” issue, HSS ranks #1 in orthopedics and #2 in rheumatology. In addition, the American Nurses Credentialing Center has honored HSS with three consecutive designations of Magnet® recognition. HSS is a member of the New York-Presbyterian Healthcare System and as an affiliate of Weill Cornell Medical College, all HSS medical staff are on the faculty.
Hospital for Special Surgery's Rehabilitation Department is seeking a Clinical Specialist level orthopedic physical therapist to join our team in our specialized spine outpatient center. This dynamic setting offers the opportunity for the physical therapist to practice in a team environment with emphasis on both non operative and post-operative care of the spine, in addition to treatment of peripheral joints.
To qualify, you must have 7+ years of out-patient clinical experience with an emphasis in differential diagnosis, examination and treatment of various musculoskeletal pathologies of the spine and extremities. MDT and OCS and experience treating in direct access are preferred. New York State licensure is a requirement.
Along with clinical expertise, this position requires strong communication, team building, mentoring and leadership skills. The candidate will be a dynamic self-starter and have excellent customer service skills.
Competitive salary is commensurate with experience and includes an excellent benefits package.
Strategic Initiatives Project Manager
The Transformation Office was established to guide HSS through a series of strategic initiatives. The Strategic Initiatives Project Manager plays a key role by reporting to the Transformation Office Program Manager and the Transformation Office team, which includes the COO and reports directly to the CEO and HSS executive team. The ideal candidate is confident interfacing with senior clinical/business leadership, optimistic and enthusiastic about the future of HSS, and skilled in project management.
- Data analysis – translate findings into action
- Strategy development – work to establish solutions that meet business goals
- Strategy implementation – work side-by-side with project counterparts
- Stakeholder management – balance multiple initiatives simultaneously, be “on call” resource for questions and problem-solving
- Project tracking – develop and revising a workplan, structure report-outs, prepare for executive team updates
- Bachelor’s degree required, Master’s degree (MBA, MHA) preferred
Required Skills & Experience
- Experience working on consulting-style transformation projects
- Experience working on cross-functional teams
- Strong understanding of strategic and operational considerations for healthcare providers
- Strong record of leadership and taking initiative
- Exceptional project management skills, especially for initiatives with cross-functional stakeholders
- Exceptional analytical and quantitative problem-solving skills – must be proficient and detail-oriented when conducting data analysis in Excel
- Ability to communicate complex ideas effectively both verbally and in writing – must be proficient in building PPT decks
- Ability to work collaboratively in a team environment
- Ability to work effectively with people at all levels in an organization
- Ability to influence people, build relationships and collaborate
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
This position compliments and supports all branches of the Complex Joint Reconstruction Center (education, clinical, and research). The Manager facilitates multiple communication activities (oral, written, and computerized) between health care providers, patients, and staff. The Manager will be responsible for the management of all administrative responsibilities associated with CJRC’s day-to-day activities to ensure efficient operations.
- Coordinates the synchronization and management of activities in the department under the direction of the Complex Joint Reconstruction Center (CJRC) Directors.
- Provides overall administrative support to CJRC Surgeons and office staff. The Manager will be directly responsible for CJRC administrative support tasks including but not limited to: scheduling appointments, time-keeping, purchase orders, conferences, and providing Epic related support.
- Is responsible for assuring CJRC staff is aware of all new or revised HSS policies.
- Facilitates employee relations including but not limited to new hire paperwork, on-boarding, vacation requests, employee disciplinary actions, human resource communications, and serve as the liaison between HSS and CJRC.
- Supports the Assistant Director of Clinical Operations in patient follow-up.
- Provides supervision for CJRC Research Assistants.
- Is responsible for the general progress and maintenance of CJRC operations
- Attends and participates in CJRC meetings
- Recognizes room for improvement in workflow and suggests opportunities to improve the structure
MINIMUM JOB REQUIREMENTS:
- Education/Training: Bachelor's degree or equivalent experience.
- Experience: 2-3 years of hospital or team experience
- Previous management experience
- Excellent communication skills
- Knowledge of Good Clinical Practice and Good Technology Practice
The Ambassador Services’ Referral Coordinator position is dedicated to facilitating access and providing excellent customer service for referral sources to Hospital for Special Surgery.
The Referral Coordinator will be part of a team dedicated to the excellence of the patient accommodative experience and will report to the Referral Manager. The Referral Coordinator will represent the institution and help implement its strategic goals by role-modeling its patient experience philosophy.
- Manages large amount of inbound and outbound calls in a timely manner
- Appointment scheduling
- Collects comprehensive demographic data and patients’ health information
- Develops trusting and supportive relationships with physician office managers and staff
- Data entry and maintenance for all assigned patients
- Adjusts to changing situations and work assignments
- Ability to work with a variety of software programs specific to healthcare
- Identify patterns and trends that may result in report out
- Minimum of one year customer service experience in hospitality or healthcare setting, or the equivalent in a related field or program
- Excellent time-management and problem solving skills
- Excellent interpersonal and communication skills; with an emphasis on listening to the patients’ request
- Pleasant and amicable character and ability to develop relationships with every patient type
- Utmost respect for patient privacy and confidentiality (The successful candidate will comply with all HIPAA rules and regulations)
- Familiarity with medical terminology preferred
- Previous experience in a Call Center environment preferred
- Bachelor’s degree, or equivalent experience
The Department of Radiology & Imaging at Hospital for Special Surgery (HSS) is nationally and internationally recognized as the premier center for leading edge musculoskeletal, orthopaedic, and rheumatologic clinical and research imaging.
Supporting the delivery of the highest quality of patient care, you will provide diagnostic and image guided interventional ultrasound in a fast paced clinical and research department. The Center for Musculoskeletal Ultrasound at HSS is dedicated to the comprehensive diagnosis and treatment of pediatric and adult musculoskeletal conditions. We have a rare opening in our department for a progressive, ambitious technologist, looking to subspecialize in the dynamic field of musculoskeletal ultrasonography. A dedicated clinical training program (leading to RMSKS Certification eligibility) under the direction of the Division Chief and technologist leadership will be afforded to the right candidate.
Ultrasound acquisition and image processing of, but not limited to:
- Hip/knee (quadriceps/patellar tendon injuries, Baker's cyst, bursitis)
- Shoulder (rotator cuff tears, tendinitis, bursitis, impingement syndrome)
- Elbow (collateral ligament evaluation, triceps/biceps tendons)
- Hand/wrist (carpal tunnel syndrome, tendon tears)
- Ankle/foot (Achilles tendon, plantar fasciitis, Morton's neuroma, joint problems, tendon/ligament)
- Nerves and masses (tumors, cysts, etc.)
- Guided injections and Fine Needle Aspirations
- Vascular (DVT) & general ultrasound (renal, abdomen)
ARDMS certified or ARDMS eligible (must become certified within first year of employment)
Compelling New Salaries - Professional Satisfaction - Work/Life Balance
Hospital for Special Surgery (HSS), the top-ranked orthopedic hospital in the nation, offers a unique and exciting opportunity for Certified Nurse Anesthetists.
At HSS, we take great pride in helping help our patients get back to what they need and love to do. We are the only New York City hospital to receive the Magnet Award four consecutive times – a reflection of the clinical excellence and integrated approach to patient care that has become synonymous with HSS.
This means everyone at HSS contributes to our success and is committed to providing the ultimate patient experience. We are equally committed to a workplace culture that personifies professional collaboration, mutual respect and teamwork.
Our Department of Anesthesiology, Critical Care & Pain Management is seeking talented CRNAs who thrive in an environment of collegiality and innovation. At HSS, you will work side-by-side with world-renowned regional anesthetists who will inspire and influence your clinical acumen. Whether you are a new graduate or an experienced CRNA, you will find HSS a warm, professional and exciting workplace.
The Anesthesia team is dedicated to successful outcomes – and that means for both our patients and our staff. We recognize that work/life balance is important to you... our CRNAs work three, set weekday shifts - no weekends, holidays, call, or overnight shifts! Coupled with an outstanding compensation package, including competitive benefits and signing bonus - we remain an industry leader.
Core responsibilities include:
- High-level collaboration with regional anesthesiologists to administer anesthetics, monitor patients, conduct pre-operative assessments, formulate and implement the anesthetic plan, and initiate the post-operative pain regimen in Perioperative Services
- Documentation and operationalizing of the anesthetic plan of care
- Influencing a team-centered model that facilitates the achievement of clinical, departmental and work group goals
- Adherence to the highest level of practice in providing a world-class patient experience
- Masters Degree
- Current New York State Registered Nursing license
- NBCRNA certification
- Graduation from a program of nurse anesthesia education accredited by the Council on Accreditation of Nurse Anesthesia Educational Programs
- ACLS and BLS certification
Per Diem LPN
Paramus Outpatient Center
(Must be flexible with schedule)
Working under the supervision of a MD, you will provide care to patients in the physician office setting. Your scope of duties will include assisting the physician in treatments and procedures, rooming patients, overseeing patient flow, ordering all nursing supplies and stocking exam rooms. You will create and maintain medical protocols set in the office. Proficiency in patient vitals, BP, temperature venipuncture, proper cast removal, suture and staple removal a must. Strong knowledge of orthopedic practice procedures such as diagnosis, cpt codes, crutches, canes, cam walkers are essential. You will be responsible for delivering excellent customer service, establishing and maintaining and organized professional environment. Your hours will vary. You must be extremely flexible.Your ability to promote the highest standards of patient safety and respond to patients and families with consideration and compassion is critical to the mission of HSS.
Patient Access Specialist III
Westchester, White Plains, NY
This highly visible customer service position works with interdisciplinary team members in the management of patient flow and is responsible for scheduling, pre-registration and registration of patients in person and by phone using the Epic system. The Patient Access Specialist (PAS) III is able to transfer in and out of high volume multifaceted interdepartmental units adapting well to changes in work assignments while consistently exceeding standards of quality and productivity expectations. The PAS III is knowledgeable and can be called upon to float to cover other functional areas within multiple PAS the departments. Work assignments of the PAS III may change without notice.
Daily tasks include any of the following: interviewing patients of all ages and/or their representatives, accurately entering and updating patient demographics; obtaining and scanning legal IDs, insurance cards, signed consent forms, third party liability documents, and advance care plans; obtaining electronic and/or phone benefit verifications, coordinating benefits, determining participating and non-participating insurance coverage, providing estimates, assisting patients with financial aid arrangements, collecting copayments and out of pocket payments; and resolving patient checklists and work queue encounters.
In addition to the above, daily tasks may also include: making appointments, transcribing MD orders, scheduling of follow-up tests procedures and/or appointments, providing patients with visit itinerary, signing-in, admitting and checking-out procedures, assisting with chart preparation, bed-planning, as well as, other Patient Access Specialist functions; like special project focus group team membership, or volunteering for department strategic plan initiatives or participating in teams like the PAS Employee
To qualify you must possess a minimum of High School diploma or equivalent and at least one to two years of related MD office/healthcare experience preferred. Familiarity with medical terminology, insurance verifications, and general office protocol required. Superior communication and customer service skills are essential.
Full Time Payroll Representative
In this role you will be responsible for processing bi-weekly payroll, providing manual checks, and filing the appropriate documentation accurately. You will also provide superior customer service to physicians, employees, and department managers while building trusting relationships and achieving departmental goals.
Hospital for Special Surgery
Department of Anesthesiology
Job Description – Physician Assistant, PACU/SDU/OSCU
SHIFT IS OVERNIGHT MON, TUES, FRI, BEGINNING AT 630PM
Reports to: Service Manager, PACU/SDU/OSCU; Medical Director, PACU
- Delivery of all aspects of pre and post-operative critical care as directed by supervising physician.
- Management of acute post-operative pain.
- Ordering and administration of parenteral medicines, bolus doses and transfusions subject to co-signature of supervising physician within 24 hours of written order.
- Ordering, performing and interpreting diagnostic tests and invasive bedside procedures under the direction of the supervising physician.
- Insertion of IV lines; removal of Swan-Gantz and arterial catheters; administering PCA.
- Makes rounds with Attending and Resident physicians. Follows up on plans formulated on rounds.
- Discharges patients with Attending approval, when appropriate.
- Assists the supervising physician in coordinating management plan.
- Monitors and evaluates the patient’s treatment and health care plan for effectiveness and modifies as necessary.
- Documents all assessments, findings, progress and care provided in the patient’s medical record.
- Refers relevant clinical issues to the supervising physician.
- Works collaboratively with all nursing and other hospital staff as required.
- Adheres to all practice standards outlined by Hospital Administration and governing regulatory bodies.
- Adheres to all practice standards outlined by Hospital Administration and governing regulatory bodies.
- Displays a positive attitude toward work assignments, performance feedback, and interactions with co-workers, patients, families, and visitors.
- Willingly adheres to Department and Hospital policies and procedures.
- Maintains computer literacy, including proficiency in Outlook email and E-learning.
- Attends Department meetings regularly and punctually.
- Bachelors Degree
- Graduate of CAAHEP accredited Physician Assistant Training Program
- Current New York State registration
- ACLS and BLS certification
- Current NCCPA and PANRE Certificate and continuing education and timely recertification as required
- Current Infection Control Certificate
- Prior critical care experience preferred