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Full Time Engineer I
Ambulatory Surgical Center
Working with an exceptional team, ensuring exceptional safety and the best first impressions for our patients, customers and staff, you will maintain our state-of-the-art facilities by operating power plant equipment, boilers, chillers, pumps, steam, hot water, compressed air, controls, medical gases, alarms, lighting, and emergency power systems, plant maintenance methods, techniques, procedures, repair, and use of department equipment and supplies.
Building Services Aide
(Must be flexible with shifts)
Ensuring exceptional safety and the best first impressions for our patients, customers and staff, you will maintain our state-of-the-art facilities by performing a wide range of general cleaning tasks. Your primary duties will be cleaning patient rooms and common areas, and providing a comfortable and appealing environment for our patients. This will include: dusting and washing equipment, walls, and floors; removing refuse, recyclables and regulated medical waste; and sanitizing receptacles.
Patient Access Lead
The Team Leader is a highly visible customer service position that is responsible for provisional leadership of Patient Access Services (PAS) call center, registration, and or patient reception areas ensuring department functions are carried out according to policies, procedures and expectations. The Team Leader Participates in performance improvement activities, and assists the management team in overseeing the ongoing activities of the Patient Access area. Under the direction of PAS leadership, the Patient Access Team Leader spends 70 % of their daily effort in PAS functions, while the remaining 30% is spent in administrative duties to assist in the achievement of departmental business objectives and goals.
The Team Leader works alongside Patient Access Specialist staff of all levels consistently exceeding division goals for its team members. Provides all other registration, clerical and billing support as required such as scheduling, benefits and authorization capture, providing estimates, assisting patients with financial aid arrangements, collecting co-payments and out of pocket payments, opening and closing cash draws and making deposits; and resolving patient checklists and workqueue encounters, etc.
The Team Leader is a super-user of Epic registration tools, assists in the new hire interviewing and onboarding process, runs reports, distributes work assignments, reviews PAS efforts for quality and achievement of PI initiatives; and provides performance feedback to supervision. During monitoring efforts, the Team Leader may be first to identify a need and therefore offer real-time in-servicing or training for PAS staff.
The Team leader responds timely to the registration needs of the front-line staff and serves as a strategic first assist in the resolve of escalating front-end matters and/or whenever there is a need for service recovery.
Also responsible for providing feedback on daily registration processes and staffing issue. Assists with staffing, quality assurance reports, backup for patient registration/scheduling as needed and other duties as assigned.
The postbac fellow will participate in studies that evaluate the impact of the fibrosis that develops in the joint tissues (synovium and adipose tissue) of mice subjected to tibial compression, which leads to the development of osteoarthritis (OA). Specifically, the fellow will work on studies to characterize mechanically-sensitive signaling pathways and how these pathways can modify the behavior of cells that subsequently drive fibrosis and OA disease in the joint. The fellow will primarily use in vivo (murine) and in vitro models but will also work with clinical material to identify (and modify) commonly dysregulated, and clinically-relevant molecular signatures.
The Service Line Manager for Spine and Physiatry will manage daily operations, ensuring excellence in care and thorough compliance with hospital policies, procedures and practice standards. This individual will coordinate clinical, education, and administrative efforts between various departments with the goal of ensuring comprehensive care in a collaborative environment. In addition, this person will assist in the development of and be responsible for implementing short and long term strategic plans for each service, overseeing the day-to-day management, implementation and development of new and existing programs and projects, and monitoring their operations and effectiveness. Specific responsibilities will include:
- Partner with Service Chiefs and Senior Director with strategic planning and business development initiatives
- Partner with Service Chiefs and Senior Director with the preparation, analysis, and presentation of performance metrics, budgetary and service reports
- Function as primary liaison between the division, hospital administration, outside consultants, and other hospital departments
- Proactively identify new programmatic opportunities; coordinate physician search and recruitment efforts
- Facilitate organization and planning for service meetings, including coordination of visiting physician travel
- Assist physicians and executive leadership in the preparation of presentations as needed
- Manage daily departmental operations ensuring excellence in care and thorough compliance with hospital policies, procedures and practice standards
- Manage junior service resources for support on assigned projects and daily operations
- Represent Services on various hospital committees and project workgroups
- Complete other administrative projects and tasks as needed
Development and Fundraising
- Partner with colleagues in the Development Office on fundraising activities
Marketing and Public Relations
- Partner with colleagues in marketing department on activities related to marketing, media, and advertising initiatives. Including: Media opportunities, web development, and developing printed materials.
- Manage resident / fellow lecture series for assigned services
- Schedule and coordinate all educational resources, including maintain electronic reading list
- Act as liaison with HSS Academic Training Department and the Service Lines
- Expedite evaluations and reports for Residents and Fellows
- Coordinate rotation schedules and programming for residents and fellows
- Manage professional education programs
- Secure corporate sponsorships and program funding
- Act as a liaison to HSS Education Department
- Development and distribution of communication materials
- On-site even management and sponsor relations
- Manage on-site visitors and programming for their time at HSS
- Bachelor degree required
- Master’s Degree preferred
- 3+ years’ progressive experience in a hospital setting; advanced healthcare degree may be considered in lieu of experience requirements (e.g. MPH, MHA, MBA, etc.)
- Superior oral, written and non-verbal communication skills; ability to forge and maintain strong professional relationships
- Advanced proficiency with MS Office, including: Word, Excel, Outlook, Project, Visio and PowerPoint; Tableau experience preferred but not required
- Ability to prioritize and handle multiple tasks simultaneously, often under a deadline and in a fast-paced environment
- Ability to work independently, structure projects, and manage / execute plans in collaboration with administrative partners across the organization
- Self-motivated, detail-oriented and pragmatic; a team player who is analytical and solution-focused
- Ability to prioritize issues, resolve conflicts and communicate with all levels of the organization
- Must possess ability to learn new software tools & systems as required on the job
Monday – Friday, flexibility from 7:00am-6:00pm
Full Time Revenue Cycle Analyst
Physician Practice Management Revenue Cycle
Hospital for Special Surgery, #1 ranked in Orthopedics and # 3 ranked in Rheumatalogy is currently looking for an experienced Revenue Cycle Analyst to join our successful Revenue Cycle Team!
In this role the successful candidate will be performing the following responsibilites:
- Assist in Practice Management/System support, training, issues resolution.
- Analyze and improve performance of front-end billing operations within MD office practice settings.
- Assist in managing provider credentialing process and maintaining credentialing database.
- Assist with building and maintaining financial report/s database, month-end reporting, and physician performance score-cards.
- Identify and monitor revenue cycle performance dashboards, work-queues, and work on resolving issues outside norm and expected baseline metrics and key performance indicators.
- Assist with analysis of MD office and external billing company revenue cycle performance, and any financial analysis as needed.
To be considered for this position, you must have the following qualifications:
- Minimum 3 years of experience required in Physician/Professional billing Revenue Cycle Methodologies (front and back-end)
- Minimum of 2 years of experience required in Epic’s Resolute Professional Billing module with a working knowledge of all modules within Resolute charging, claims, remittances, workqueues, etc.
- Financial/billing system reporting experience required
- An ability to extract and analyze large data sets drawing conclusions from the data and acting on findings
- Strong Knowledge and experience with Excel, Access
- Tableau experience welcomed
- Bachelor’s degree is preferred
Hospital for Special Surgery offers a unique work environment, diverse job types and extraordinary career opportunities. HSS encourages and supports professional growth and development, recognizes individual contributions, and offers unique and highly competitive compensation packages. This is how we attract and retain highly skilled professionals, renowned for their leadership and vision in clinical care, teaching, research & development.
Founded in 1863, Hospital for Special Surgery (HSS) is a world leader in orthopedics, rheumatology and rehabilitation. In the most recent U.S. News & World Report “American’s Best Hospitals” issue, HSS ranks #1 in orthopedics and #3 in rheumatology. In addition, the American Nurses Credentialing Center has honored HSS with four consecutive designations of Magnet® recognition. HSS has one of the lowest infection rates in the country.
Hospital for Special Surgery is located in New York City and online at www.hss.edu
Sub-Acute Rehab Care Unit – HSS/ArchCareNurse Manager
The Nurse Manager, Sub-Acute Rehab Care Unit (SARCU) is responsible for the clinical and administrative operations of our state-of-the art, inpatient rehabilitation unit, newly designed for the collaboration of Hospital for Special Surgery (HSS) and ArchCare at Mary Manning Walsh (MMW). This unique collaboration will create the premier center for orthopedic rehabilitation in Manhattan, offering a level of inpatient rehabilitation unrivaled in NYC.
HSS is the world’s largest academic medical center focused on musculoskeletal health and ranked the #1 hospital for orthopedics according to U.S. News & World Report (2015-16). Through this unique alliance, with ArchCare, we will expand access to patients requiring post-operative rehabilitative medicine, offering the best practices and protocols developed by HSS over its 153 years of experience.
Ideally located in New York’s Upper East Side, plans are currently under way for a new state-of-the art, 16-bed sub-acute rehab unit at ArchCare at Mary Manning Walsh. ArchCare at Mary Manning Walsh Home has been the community of choice for families seeking intensive short-term rehabilitation and exceptional long-term care on Manhattan’s Upper East Side for more than six decades. Guided by the Carmelite Sisters for the Aged and Infirm, a religious order long recognized for its pacesetting approach to eldercare, Mary Manning Walsh Home cares for people of all faiths in an atmosphere of grace and elegance rarely found in traditional nursing facilities. Ranked Best Nursing Homes, Short-Term Rehabilitation (2018-2019) and Best Nursing Home (2018-2019) according to U.S. News & World Report.
In this new and highly visible role onsite, the Nurse Manager will lead and coordinate the unit activities on a 24-hour basis. She/He will assure optimal and appropriate care for all age groups in the unit-specific population, consistent with the philosophy and goals of HSS-ArchCare.
Responsibilities will include setting goals and objectives in accordance with strategic initiatives of HSS-ArchCare, as well as planning, organizing, directing and monitoring unit activities. Additonally, the Nurse Manager will be fiscally responsible for the unit, facilitating efficient and cost effective daily operations, as well as managing and evaluating unit performance and effectiveness of staff. The Nurse Manager will help to establish and foster an environment where both staff and patients are able to reach their full potential.
Working collaboratively with all parties, the Nurse Manager will be an employee of HSS, and as such will have a direct reporting relationship to the Vice of President, Nursing (HSS), as well as a supervisory relationship with the site Director of Nursing (ArchCare at Mary Manning Walsh).
- Ensure clinical and cultural competence of staff
- Promote employee engagement and collegiality
- Complete MDS and Care Planning
- Deliver outstanding customer service and safe patient outcomes
- Optimize departmental operations and resources; be fiscally astute
- Establish/enhance processes & procedures to optimize patient care within an outpatient setting
- Assess and improve patient through-put from intake through discharge
- Utilize analytics to benchmark process improvement and quality outcomes
- An understanding of Magnet Nursing principles and the ability to operationalize them
- Maintain cultural and diversity appreciation when dealing with patients, visitors, co-workers and other customers
- BSN required from an accredited school of nursing; MSN preferred
- 5 years in nursing with progressive clinical leadership/management experience in a long-term care or acute care inpatient setting.
- Current NYS Registered Nurse (RN) License, BLS and ACLS certifications are required, national certification in relevant area of experience highly desirable.
- Strong patient centered approach with emphasis on providing exemplary, world-class customer service
- Self-motivated and proactive, a team orientation and the ability to think critically and decisively.
- Ability to effectively interface with medical and executive leadership in a hospital and/or long-term care setting; must be adept at working through issues with patients, families, physicians, hospital leadership and other relevant stakeholders.
- Experience in and/or knowledge of a Magnet environment is helpful.
- Ability to build trust and exercise influence in a complex, multi-departmental, and matrixed environment.
- Technology savvy; ability to use new technology to communicate, manage knowledge, mitigate error, and support decision making in patient care and operations.
- Knowledge and understanding of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; standards, protocols, and procedures governing the provision of nursing and ambulatory care.
The Director of Planned Giving is a key member of the development team. She/he will have the primary responsibility for developing and executing the strategy for a comprehensive planned giving program, including building and stewarding a portfolio of planned-gift prospects and donors, managing a planned giving society, staffing a volunteer council, and effectively using direct mail and web marketing. The Director will successfully shape and sustain a strong tradition of legacy support for the Hospital and take the program to a more strategic and more innovative level, commensurate with the growth of the institution.
The Director must have a deep understanding of planned giving vehicles and the donors who use them, a keen appreciation for the fundamentals of direct marketing and relate well to the planned-giving constituency. He/she will foster best practices in planned giving and serve as partner to the major gift team on blended gifts and creative giving vehicles.
This individual must have excellent project management/organizational skills as well as strong writing and communication capabilities. There will be a high level of coordination of work, requiring extensive interaction with staff in the Development Department, other hospital personnel, and external constituents. Teamwork is essential. He/she will need to exercise independent discretion and judgment to manage assignments and projects in a timely and effective manner.
DUTIES AND RESPONSIBILITIES
- Working with development leadership, develop metrics to measure success and determine planned giving goals and develop comprehensive plan to take the program to a more strategic and innovative level, commensurate with the growth of the institution.
- Increase the number of planned-giving prospects and donors for cultivation, solicitation, and stewardship, building upon the current program using marketing tools and existing data resources. Use PGM to provide personalized illustrations of planned gifts and create proposals for prospects. Ensure stewardship of planned-giving donors through personal visits, invitation to events, mailings, e-mails and calls, as appropriate. Update planned giving data in Raiser’s Edge on a regular basis.
- Manage communications plan that employs the latest and most effective techniques to promote and acquire planned gifts.
- Provide leadership and stewardship for the hospital’s legacy society, the Wilson Society. Ensure that all planned-giving donors receive consistent recognition with a focus on converting revocable trusts to irrevocable when possible.
- Work with the Executive Director, Individual Giving, Advancement Services team and the HSS Finance and Legal Departments on best practices and planned-giving rules and regulations, policies and procedures, gift and donor analysis and reporting.
- Working collaboratively with the Executive Director, Individual Giving to manage all aspects of the planned-giving program and grow the inventory of gifts made through bequests, trusts, charitable gift annuities, gift acceptance and other planned-giving arrangements.
- Under the direction of the Executive Director, Individual Giving, oversee the planned-giving budget within the approved guidelines. Manage projects and outside consultants and vendors effectively.
- Work collaboratively with Development Directors to incorporate planned gift elements in major gift efforts.
- Manage professional advisory council of financial advisors and estate planners. The council will raise awareness of HSS and identify natural connections to individuals and foundations with an interest in HSS for philanthropic support.
Occupational Therapist –Acute Care
We have an exciting opportunity for an energetic and passionate occupational therapist that possesses excellent communication and leadership skills. Strong clinical background in occupational therapy with an emphasis on ADL skills and on
In this position, you will be responsible for providing direct clinical care in an inpatient settings, along with staff mentorship and development. You will assist with daily operations of the section, scheduling, customer service and productivity initiatives, program development, and educational and research endeavors. There are tremendous opportunities available for education, research and career advancement.
Candidate must have a minimum of 3 years experience in occupational therapy.. Current NYS license is required.
Orthopedic Physical Therapy Center-PT position
Should be listed as : Advanced Clinician Physical Therapist
Founded in 1863, Hospital for Special Surgery (HSS) is a world leader in orthopedics, rheumatology and rehabilitation. In the most recent U.S. News & World Report “American’s Best Hospitals” issue, HSS ranks #1 in orthopedics and #2 in rheumatology. In addition, the American Nurses Credentialing Center has honored HSS with three consecutive designations of Magnet® recognition. HSS is a member of the New York-Presbyterian Healthcare System and as an affiliate of Weill Cornell Medical College, all HSS medical staff are on the faculty.
Hospital for Special Surgery's Rehabilitation Department is seeking an advanced clinician level orthopedic physical therapist to join our Orthopedic Physical Therapy Outpatient Center on the main campus. This dynamic setting offers the opportunity for the physical therapist to practice in a team environment which specializes in total joint replacement rehab, the treatment of a wide variety of impairments ranging from arthritis, shoulder injuries, neck/back pain and foot and ankle injuries.
To qualify, you must have 4+ years of out-patient clinical expertise with an emphasis in differential diagnosis, examination and treatment of various musculoskeletal pathologies of the spine and extremities; both non-operative and post-operative. OCS is preferred. New York State licensure is a requirement.
Along with clinical expertise, this position requires strong communication, team building, mentoring and leadership skills. The candidate will be a dynamic self-starter and have excellent customer service skills.
Competitive salary is commensurate with experience and includes an excellent benefits package.