• Office Manager - Dr. Castellano

    Location US
    Posted Date 2 months ago(3/27/2018 9:15 AM)
    Job ID
    2018-9862
    Category
    Administrative/Clerical Support - All Openings
    Emp Status
    Regular Full-Time
    Hours per Week
    35
    Shift
    Days
  • Overview

    Hospital for Special Surgery #1 in Orthopedic for the last 8 years is currently looking for an experienced and energetic Full Time Office Manager for one of our physician offices. Dr Castellano is a board certified Hospital for Special Surgery physician specializing in Interventional Spine and Sports Medicine. He treats disorders of the back, neck, joints and muscles. In addition, Dr. Castellano performs various minimally invasive procedures, including radiofrequency ablation and epidural steroid injections.  In this role you will provide comprehensive administrative support and direction to an HSS physician practice, overseeing day-to-day operations and contributing to an environment of clinical excellence.

     

    Responsibilities will entail scheduling appointments, patient check out, surgical scheduling and coordinating, supervising staff, arranging meetings and conferences, developing processes to maximize office resources and anticipating the needs of patients as they arise.  In addition, the office manager will promote a professional atmosphere through courteous communication, cooperation and respect for patients, visitors and members of the health care team.  You will also be responsible for managing billing functions and customer service for patients and families, acting as a liaison to the physicians and hospital departments.

     

    The office is located in NYC, but will require travel to Westchester 2 days per week.

     

    Competencies/skills:

    • Superior written and oral communication skills
    • Exceptional customer service skills
    • Ability to follow through with tasks to completion
    • Strong organizational and problem-solving skills
    • Ability to multitask in a fast paced environment
    • Ability to effectively and accurately follow directions or instructions
    • Ability to work collaboratively as part of a team; offers to help coworkers when needed
    • Detail-oriented
    • Ability to escalate issues appropriately
    • Consistently displays a positive attitude towards one’s work and work environment
    • Experience with Epic preferred; strong computer skills required
    • Knowledge of healthcare and health insurance, required
    • Familiarity with medical terminology, preferred
    • Associate’s degree required, Bachelor’s degree highly desirable. 5-7 years physician office experience may be considered in lieu of education.

     

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