Program Associate, VOICES Medicaid Managed Care Education
Hospital for Special Surgery (HSS)
The primary responsibility of the Program Associate is to assist patients in accessing and maintaining HSS's specialty care by providing education and advocacy, including insurance authorization for care, related to New York State Medicaid managed care programs. This includes patient education, collaboration with the HSS health care team, insurance companies, and community/government services.
Position reports to the Program Supervisor, VOICES Medicaid Managed Care Education
Applicant must be highly committed to providing access to care, excellent patient education and advocacy, and team collaboration. Must be able to work independently, with an Associate’s or Bachelor’s degree and a minimum of 1 year of health care related experience, preferably related to public insurance. Computer literacy, familiarity with electronic medical records, detail focus and excellent written, verbal, and organizational skills are required. Bilingual (Spanish) preferred.