• File Clerk - Dr. Lebl

    Location US-NY-New York
    Posted Date 1 week ago(5/11/2018 11:27 AM)
    Job ID
    2018-9734
    Category
    Administrative/Clerical Support - All Openings
    Emp Status
    Regular Full-Time
    Hours per Week
    35
    Shift
    Days
  • Overview

    Hospital for Special Surgery, #1 in Orthopedics for the last 8 years, is currently looking for an experienced and energetic Full-Time File Clerk for one of our physician offices.  Dr. Lebl’s practice centers on the evaluation and treatment of conditions of the spine. He is a spinal surgeon specializing in minimally invasive surgery, the cervical spine, motion preserving spine procedures, and microsurgery. In this role you will provide comprehensive administrative support and direction to an HSS physician practice, overseeing day-to-day operations and contributing to an environment of clinical excellence.

     

    Your primary responsibilities will include, but are not limited to: triaging phone calls and patient inquiries, scheduling patients for appointments and procedures, conducting verification of medical insurance and patient billing/collections, authorization of services, filing/chart preparation. In addition, the File Clerk will promote a professional atmosphere through courteous communication, cooperation and respect for patients, visitors and members of the health care team.  You will also be responsible for ensuring that best customer service practices are offered to patients and families, acting as a liaison to the physicians and hospital departments.

     

    Competencies/skills:

    • Superior written and oral communication skills
    • Exceptional customer service skills
    • Ability to multitask in a fast-paced environment
    • Ability to follow through with tasks to completion
    • Strong organizational and problem-solving skills
    • Ability to effectively and accurately follow directions or instructions
    • Ability to work collaboratively as part of a team; offers to help coworkers when needed
    • Detail-oriented
    • Ability to escalate issues appropriately
    • Consistently displays a positive attitude towards one’s work and work environment
    • Strong computer skills required
    • Knowledge of healthcare and health insurance, required
    • Familiarity with medical terminology, preferred
    • High School diploma or equivalent required

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