• Patient Access Specialist - Stamford, CT - Per Diem

    Location US-CT-Stamford
    Posted Date 4 months ago(7/9/2018 1:16 PM)
    Job ID
    2018-9635
    Category
    Admitting/Patient Registration - All Openings
    Emp Status
    Per Diem
    Hours per Week
    7
    Shift
    Days
  • Overview

    Patient Access Specialist

    Per Diem

    Stamford, CT

     

    A highly visible customer service position that is responsible for the reception of patients, families, and health care providers. The Patient Access Specialist is an expert in areas of customer service, registration/scheduling, insurance, and HSS Standards of Care.  Patient Access Specialist is expected to score in the top 5% of measurable categories within 6 months of hire.

     

    Key Responsibilities

    • Provide exceptional customer service to all patients, visitors, and customers
    • Prioritize patient flow 
    • Verify insurance and obtain benefits
    • Triage phone calls and schedule appointments 
    • Respond to patient, visitor, and customer inquiries
    • Obtain patient demographics, personal information, and medical history by interviewing patients
    • Collect payments
    • Other duties related duties incidential to the work described herein

     

    Desired Skills & Qualifications         

    • Superior written and oral communication skills
    • Exceptional customer service skills
    • Ability to multi-task
    • Ability to work in a team environment
    • Knowledge of healthcare and health insurance
    • Familiarity with medical terminology
    • Displays positive attitudes towards assignments and others
    • Ability to add, subtract, multiply, divide and calculate percentages

     

    Education                  

     

    Associate’s degree preferred; Diploma or equivalent with 2 years of Experience

     

    Experience               

     

    Two years in a healthcare or related customer service field

    Other Requirements

    #LI-NR1

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed