• Patient Access Specialist - Stamford, CT - Per Diem

    Location US-CT-Stamford
    Posted Date 2 months ago(5/2/2019 11:59 AM)
    Job ID
    Admitting/Patient Registration - All Openings
    Emp Status
    Per Diem
    Hours per Week
  • Overview

    Patient Access Specialist

    Per Diem

    Stamford, CT


    A highly visible customer service position that is responsible for the reception of patients, families, and health care providers. The Patient Access Specialist is an expert in areas of customer service, registration/scheduling, insurance, and HSS Standards of Care.  Patient Access Specialist is expected to score in the top 5% of measurable categories within 6 months of hire.


    Key Responsibilities

    • Provide exceptional customer service to all patients, visitors, and customers
    • Prioritize patient flow 
    • Verify insurance and obtain benefits
    • Triage phone calls and schedule appointments 
    • Respond to patient, visitor, and customer inquiries
    • Obtain patient demographics, personal information, and medical history by interviewing patients
    • Collect payments
    • Other duties related duties incidential to the work described herein


    Desired Skills & Qualifications         

    • Superior written and oral communication skills
    • Exceptional customer service skills
    • Ability to multi-task
    • Ability to work in a team environment
    • Knowledge of healthcare and health insurance
    • Familiarity with medical terminology
    • Displays positive attitudes towards assignments and others
    • Ability to add, subtract, multiply, divide and calculate percentages




    Associate’s degree preferred; Diploma or equivalent with 2 years of Experience




    Two years in a healthcare or related customer service field


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