• Epic Radiology Senior Analyst

    Location US-NY-New York
    Posted Date 2 weeks ago(7/11/2018 9:36 AM)
    Job ID
    Information Technology - All Openings
    Emp Status
    Regular Full-Time
    Hours per Week
  • Overview

    Senior Analyst, IT

    Information Technology



    Hospital for Special Surgery has an opportunity for an experience IT professional to collaborate on all aspects of the implementation of Epic System’s Radiant module. As a key member of the Information Technology Department, the Radiant Analyst will attain specialized knowledge of enterprise Electronic Medical Record (EMR) software and serve as a vital liaison between the HSS IT Department, hospital departments, physician’s offices and Epic representatives.


    **This position requires the flexibility to work an expanded work schedule, including early mornings, nights & weekends during major implementation and support efforts**



    • Actively work on all aspects of the Radiant implementation. Support and maintain Tracemaster, Epiphany, Arthrex Synergy and Stryker Studio3.
    • Coordinate and communicate with Radiology and Cardiology personnel, including managers, and representatives from other clinical/business entities
    • Coordinate with business users for design, implementation and support of the system.
    • Routinely perform in-depth analysis of workflows, data collection, report details and other build, design and configuration issues associated with Epic use
    • Develop product content (build all necessary codes/databases/rules/functions) for each implementation
    • Prioritize and implement system change requests; coordinate software updates and changes with end-users
    • Ensure test scripts are created, reviewed and updated to reflect proposed workflow solutions
    • Collaborate effectively with Epic personnel using Sherlock or other appropriate tools
    • Develop relationships, trust, and credibility to successfully manage multiple demands; maintain daily communications with Epic users
    • Review software, analyze business operations and collaborate with colleagues, HSS Business Representatives/Subject Matter Experts and end-users to ensure systems are suitable for the organization’s needs
    • Thoroughly review and test each new release and enhancement; perform system configuration and database setup according to practice/software requirements
    • Provide on-site support during go-live and system upgrade scenarios; provide on-call support on a rotating basis
    • Assist with all Quality Assurance processes including change management and testing efforts; participate in disaster recovery measures
    • Participate in user meetings, in-services and internal team meetings; Provide subject-matter-expert knowledge transfer to colleagues
    • Remain current on Epic technologies and obtain certification in Epic applications as warranted 


    • Facilitating IT Radiology team communication to close any gaps as well as managing the implementation needs across various application teams.
    • Coordinating with training team to ensure end-user comfort and happiness with functionality and tools.
    • Take initiative to complete work, solve problems in a timely manner and communicate issues and suggested efficiencies.
    • Work independently and provide status updates on assigned duties.
    • Promote teamwork and collaborate with application analysts, technical resources and others as required to get the job done.
    • Develop and maintain collaborative and effective working relationships at all levels.
    • Ability to manage multiple tasks, analyze data and understand process flow.




    Minimum Requirements:

    • Bachelor’s Degree required
    • Epic Radiant certified
    • Capable of resolving issues through innovative problem solving and solution development tactics
    • Self-motivated, detail-oriented and pragmatic; a team player who is analytical and solution-focused while meeting deadlines
    • Flexibility with work schedule and capable of working extended hours to accommodate clinical users, project needs and deadlines
    • Proficient in MS Office including MS Project and MS Visio etc.
    • Work on several key projects simultaneously
    • Strong interpersonal skills; ability to communicate with all members of the organization


    Essential Qualifications:

    • Familiarity with project management methodologies and best practices 
    • Proven track record of successfully delivering projects on-time and on-budget
    • Proactive and adept at learning processes and applications
    • Resourceful and able to apply knowledge to projects and create efficiencies to meet project deadlines
    • Able to work independently while keeping teammates abreast of milestones and issues
    • Must feel comfortable working in a dynamic and flexible environment with changing requirements
    • Possess a commitment to quality improvement and high end user satisfaction

    Other Requirements



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