Director Decision Support

Location US-NY-New York
Posted Date 3 months ago(11/13/2017 1:36 PM)
Job ID
Emp Status
Regular Full-Time
Hours per Week


Hospital for Special Surgery (HSS) was founded in 1863 and is recognized as a world leader in musculoskeletal medicine. Though located in New York City, HSS treats patients from throughout the New York City Metropolitan Area, New York State, the United States, and over 90 countries who seek its internationally recognized specialized care. HSS has 215 beds and 36 operating rooms and performs more than 31,000 surgeries per year. In addition, it handles more than 400,000 non-surgical outpatient visits annually. It is an affiliate of the New York-Presbyterian Healthcare System and Weill Cornell Medical College. It has one of the most sought-after residency programs and its graduates hold prominent positions in hospitals throughout the country.


HSS has been a leader in pioneering new procedures, including: pioneering the modern total knee replacement; designing a revolutionary fiber optic probe for distinguishing healthy and diseased cartilage during surgery; developing new imaging protocols for MRI evaluation of cartilage; pioneering the development of minimally invasive spine surgery techniques that eliminate the need for spinal fusion; perfecting surgical techniques for minimally invasive hip and knee procedures, minimizing hospital stays for qualified patients; and leading the world in the application of regional anesthesia techniques.


The Hospital’s research division occupies an influential position in the world of musculoskeletal science. A major goal of the research division is to foster translational research through the establishment of teams that bring clinicians and basic scientists together to solve disease-related problems and to translate research findings and accomplishments into new technologies that improve patient care and outcomes.

HSS’s excellence in patient care and innovation is reflected in the many awards and recognitions it has received. HSS is nationally ranked No. 1 in orthopedics and No. 2 in rheumatology by U.S. News & World Report (2016-17) and is the first hospital in New York State to receive Magnet Recognition for Excellence in Nursing Service from the American Nurses Credentialing Center three consecutive times. HSS has one of the lowest infection rates in the country and is a recipient of the HealthGrades Orthopedic Surgery, Joint Replacement, and Spine Surgery Excellence Awards.


HSS physicians are team doctors for the New York Mets, New York Giants, New York Knicks, New York Liberty, and New York Red Bulls. HSS is the Official Hospital of The PGA of America, New York Road Runners for the ING New York City Marathon, St. John’s Athletics, CUNY Athletic Conference, and other professional and college teams. HSS has been designated as the first National Medical Center of the United States Olympic Committee’s National Medical Network.


For more information on Hospital for Special Surgery, please visit its website:


The Director will report to the Sr. Director of Decision Support. He/she will also work closely with the Vice President of Budget, key members of Finance management, and senior leadership and management throughout HSS.


The Director will take a lead role in the operations of the decision support system, Strata Decision Technology, and help direct and guide all processes and initiatives related to decision support operations.   


RESPONSIBILITIES: The specific responsibilities include, but are not limited to:

  • Manages, prioritizes, and coordinates organization-wide decision support initiatives to align with the strategic goals of the Hospital.
  • Monitors data and reporting projects to ensure integrity of all information out of Strata; performs audits to aid in the accuracy of unit costs for all the Hospital’s entities.
  • Partner with service area leads to identify ways to improve upon the existing cost model as well as incorporating new ventures into the model.
  • In collaboration with the service area leads, create reports that identify opportunities and analyze trends in order to provide actionable data for the department.
  • Assist with auditing our contract management system in Strata and enhance our existing revenue analytics
  • Build upon existing dashboards to highlight various key indicators around the Hospital.
  • Provide training and assistance to analysts and customers as necessary.


  • A bachelor’s degree in finance/business/public health or other relevant specialty is required. MBA, MPH, or other advanced degrees are desirable, but not required.


  • Solid experience (7+ years) of hospital experience is required. Experience in a successful, dynamic and growing organization is highly desirable.
  • Experience with Strata Decision Technology products is preferred but not required.
  • Must have knowledge of hospital financial accounting concepts.
  • Technology and system savvy. Strong Excel, Word, and PowerPoint skills.
  • Capable of quickly gaining a strong understanding of the operations and finances of the hospital.
  • Strong financial, analytical, and problem-solving skills. Experience resolving issues through innovative problem solving and solution development.
  • Possesses a continuous-improvement mind-set. Tackles challenges and issues with a fresh approach; is creative and thinks “out of the box.”
  • Detailed, thorough, well organized and disciplined, with the ability to proactively manage multiple priorities/projects and meet tight deadlines.
  • Outstanding written and oral communication skills; good listening capability; skilled at clearly and concisely communicating with all constituencies; can structure and effectively lead business meetings.
  • Exceptional interpersonal skills; success at cultivating strong relationships with internal and external stakeholders and creating partnerships at all levels within the organization.
  • Highly confident, results-driven person. Focused on achieving the goals of the organization.
  • Unquestionable personal integrity. Exudes credibility and professionalism. Very likeable. Quickly builds confidence in others. Team player and understands his/her role in relationship to others.
  • A highly committed individual, with the necessary drive and stamina to respond to the demands of the institution and work collaboratively to achieve results.




The compensation and comprehensive benefit package is competitive.




Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed