Senior Manager, Family Atrium
(10:15a.m. – 6:45p.m.)
Hospital for Special Surgery is currently seeking an experienced candidate to oversee the operations of our Family Atrium. As a leader in patient care and satisfaction, this role is vital to the overall success of our patient experience program, service recovery and process improvement initiatives. The successful candidate will manage the operations of our 4th floor Family Atrium and ensure a welcoming environment for patients and visitors. They will also work in teams to identify, develop and implement current service objectives and improvement efforts in alignment with HSS strategic goals and initiatives.
Bachelor’s degree required; Master’s degree highly desirable (e.g. MBA, MPH or MHA)
Hospital for Special Surgery offers a unique work environment, diverse job types and extraordinary career opportunities.
HSS encourages and supports professional growth and development, recognizes individual contributions, and offers unique and highly competitive compensation packages. This is how we attract and retain highly skilled professionals, renowned for their leadership and vision in clinical care, teaching, research & development.
Founded in 1863, Hospital for Special Surgery (HSS) is a world leader in orthopedics, rheumatology and rehabilitation. In the most recent U.S. News & World Report “American’s Best Hospitals” issue, HSS ranks #1 in orthopedics, #4 in rheumatology, and #5 in geriatrics. In addition, the American Nurses Credentialing Center has honored HSS with three consecutive designations of Magnet® recognition.
Values: …excellence, integrity, compassion, respect, teamwork, quality, safety, innovations, education, efficiency…
Vision: …lead the world as the most innovative source of medical care, the premier research institution, and the most trusted educator…
Mission: …provide the highest quality patient care, improve mobility, and enhance the quality of life for all and to advance the science...through research and education…
HSS is a member of the New York-Presbyterian Healthcare System and an affiliate of Weill Cornell Medical College and as such all Hospital for Special Surgery medical staff are on the faculty of Weill Cornell. The hospital's research division is internationally recognized as a leader in the investigation of musculoskeletal and autoimmune diseases. Hospital for Special Surgery is located in New York City and online at www.hss.edu