Epic Analyst II, Epic Optime Anesthesia (based in NYC)-3 days in office required

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HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

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Analyst II, Epic Optime Anesthesia

IT-Applications

Full-Time

Hybrid – 3 Days in Office (based in NYC)

Overview:

Hospital for Special Surgery has an opportunity for an experienced IT professional to collaborate on all aspects of the support and maintenance of Epic System’s OpTime and Anesthesia modules. As a key member of the Information Technology Department, the OpTime/Anesthesia Analyst will attain/maintain specialized knowledge of our enterprise Electronic Medical Record (EMR) software and serve as a vital liaison between the HSS IT Department, perioperative hospital departments, physician’s offices, and Epic representatives.

**This position requires the flexibility to work an expanded work schedule, including early mornings, nights, and weekends during major implementation and support efforts**

Responsibilities

• Actively work on all aspects of the Optime & Anesthesia application including build, testing, deployment, and all support activities.
• Stay current on perioperative workflows and adhere to documentation standards and workflow design
• Conduct detailed assessment of current state workflows & develop efficient future state workflows
• Coordinate and communicate with all perioperative and anesthesia personnel
• Prioritize and implement system change requests; coordinating with end-users
• Ensure test scripts are created, reviewed and updated to reflect workflows
• Collaborate effectively with Epic personnel using Sherlock or other appropriate tools
• Develop relationships, trust, and credibility to successfully manage multiple demands.
• Review software, analyze business needs and collaborate with colleagues, HSS Business Representatives/Subject Matter Experts and end-users to ensure systems are suitable for the organization’s needs
• Assume responsibility for developing and documenting internal processes and procedures
• Coordinate with training team to maximize end-user adoption of functionality and tools.
• Thoroughly review and test each new release and enhancement to assess and communicate impact
• Remain current on Epic technologies and obtain/maintain certification in Epic applications as warranted
• Actively monitors tickets, documents activities thoroughly and resolves issues within the established service levels in a consistent manner
• Implement, Support, Maintain related third-party systems
• Provide on-site support during go-lives and system upgrades. 
• Provide on-call support on a rotating basis

Minimum Requirements

• Bachelor’s Degree
• Certified in Optime and Anesthesia Epic applications
• 1+ years of relevant experience
• Self-motivated, detail-oriented and pragmatic; a team player who is analytical and solution-focused
• Excellent oral, written and non-verbal communication skills; ability to forge and maintain strong professional relationships
• Proficiency with MS Office products including Word, Excel, PowerPoint
• Successful candidates will be required to obtain/maintain Epic Certification(s) essential to their function
• Flexibility to work an expanded work schedule, including early mornings, nights & possibly weekends during major implementation and support efforts
• Hybrid work environment. 3 days on-site required currently

Desired Qualifications

• Advanced degree or clinical certification (RN, PA, LPN) is a plus
• Knowledge of Capsule Smartlinx and Microsystems SPM is a plus.
• Experience with OR Block Management is preferred
• Experience with Procedure Pass strongly preferred
• Proficiency with MS Visio, Teams, SharePoint, OneNote, Monday.com preferred
• 3+ years working in a healthcare environment with physicians, surgeons or clinical staff