Medical Secretary - Physician Practice

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 the abundant opportunities for growth and success.

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HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise

Medical Secretary

Hospital for Special Surgery, #1 in Orthopedics for the last 13 years, is currently looking for an experienced and energetic Full Time Medical Secretary. working with day-to-day operations, you will contribute to an environment of clinical excellence.

In this role, you will provide support for the operations of this high-volume medical office. This includes, but not limited to, answering phones, scheduling patient appointments, surgical booking; obtain authorizations/certifications for treatments and diagnostic procedures, patient check-in/out, including copay collection, scanning documents into the EMR and any additional tasks as assigned.

To qualify you must have a High School Diploma or equivalent (Associates Degree preferred) and at least two years of related MD office/healthcare experience.

Competencies/skills:

• Experience with Epic Medical Records System required; strong computer skills required as well
• Superior written and oral communication skills
• Exceptional customer service skills
• Ability to follow through with tasks to completion
• Strong organizational and problem-solving skills
• Ability to multitask in a fast paced environment
• Ability to effectively and accurately follow directions or instructions
• Ability to work collaboratively as part of a team; offers to help coworkers when needed
• Detail-oriented
• Ability to escalate issues appropriately
• Consistently displays a positive attitude towards one’s work and work environment
• Experience with surgical scheduling preferred
• Knowledge of healthcare and health insurance, required
• Familiarity with medical terminology and general office protocol required.
• The ability to type 45-60 words per minute and exceptional organizational strengths is required. 
• Must be proficient in Microsoft Word, Excel, and PowerPoint.