Patient Care Coordinator - Dr. Rodeo

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Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize

 the abundant opportunities for growth and success.

If this describes you then let’s talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise

Patient Care Coordinator

Dr. Scott Rodeo

Full-Time

Overview:

Hospital for Special Surgery, #1 in Orthopedics for the last 13 years, is currently looking for an experienced and energetic Full Time Patient Care Coordinator for one of our physician offices. Dr. Scott Rodeo is an Attending Orthopedic Surgeon and Clinician-Scientist at HSS. He specializes in sports medicine injuries of the knee, shoulder, ankle, and elbow. He also performs arthritis surgery of the knee and shoulder, including joint replacement surgery. He has specific expertise in complex knee reconstruction (including meniscus transplantation, cartilage resurfacing, osteotomy, and ligament reconstruction), treatment of shoulder instability, and rotator cuff tendon repair. In this role you will provide comprehensive administrative support to Dr. Rodeo’s practice and contribute to an environment of clinical excellence.

Your role is essential to promoting a professional atmosphere through courteous communication, cooperation and respect for patients, visitors and members of the healthcare team.  In addition, you will be responsible for upholding stellar customer service practices for patients and families, as well as acting as a liaison to the physician and hospital departments.

DUTIES & ESSENTIAL JOB FUNCTIONS

• Check-out patients following appointment with physician.
• Collect and post patient payments.
• Obtain pre-certifications and appointments for patient testing (MRI, CT Scans, etc).
• Scan and file medical information into individual patient accounts in EMR.
• Coordinator patient inquiries with physician and physician assistant.
• Settle credit card terminal at end of each patient appointment day.
• Complete doctor’s dictations and mail referring physicians.
• Schedule new patient and follow-up patient appointments.
• Answer incoming phone calls and take messages.
• Provide routine information to callers in a professional and efficient manner.
• Assist patients with prescription renewals.
• Provide assistance in day-to-day administration of office.
• Schedule surgeries and other ancillary tests as directed by physician or office manager
• Facilitate communication between physician and hospital departments, department management and patients
• Perform other duties as assigned.

To qualify you must have an Associate’s Degree and at least two years of related MD office/healthcare experience. Familiarity with medical terminology and general office protocol required. The ability to type 45-60 words per minute and exceptional organizational strengths are required, along with excellent written and verbal communication skills.  Must be proficient in Microsoft Word, Excel, and PowerPoint.