Senior Director, Payor Strategy & Contracting

Location US-NY-New York
Posted Date 2 weeks ago(7/28/2020 12:53 PM)
Job ID
Revenue Planning - All Openings
Emp Status
Regular Full-Time
Hours per Week



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HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.



Senior Director, Payor Strategy & Contracting


The Payor Strategy & Contracting department plays an integral role within the institution.  The Project Director will support senior leadership by serving as an adjunct who can effectively interface with internal and external stakeholders. Primary functions will include assisting in the implementation and management of initiatives and contracts.


In this unique and exciting new leadership role, the successful candidate, will report to the Assistant Vice President Payor Strategy & Contracting and work collaboratively with a diverse team to oversee the development of a global strategy and framework for various contracts and reimbursement models. The ability to influence and motivate others, as well as work collaboratively within a multi-stakeholder environment will be key.    


Key Responsibilities

  • Strategy development – work to establish solutions and assist in aligning the goals of Payer Strategy w/ HSS Health initiatives
  • Manage internal and external relationships to ensure Payor Strategy objectives are met and exceeded
  • Direct and manage staff (direct and indirect reports) whom are primarily responsible for servicing, managing and negotiating with Payers.
  • Assist Chief Payer Strategy & Contracting Officer in ensuring annual revenue goals are met and exceeded
  • Assist Chief Payer Strategy & Contracting Officer in expanding HSS’ reach beyond its primary service area through payer relationships
  • Strategy implementation – work side-by-side with interdisciplinary subject matter experts, including Care Management, Revenue Cycle, Value Office, Strategic Partnerships and other areas as necessary
  • Stakeholder management – balance multiple initiatives simultaneously, act as resource and liaison
  • Project tracking – develop and revising a workplan, structure report-outs, prepare for executive team updates
  • Leads development and implementation of successful strategies/solutions to achieve contracting goals.
  • Ensures competitive standing through effective collaboration with stakeholders to develop new third party payor agreements.
  • Acts as SME for relevant stakeholders on matters of reimbursement models and payor contracting.
  • Works to strengthen existing and future business partnerships.
  • Provide Payor Strategy team with comprehensive project management leadership and support.
  • Manage complex projects end to end.
  • Create presentations for Senior Management related to departmental goals



  • Bachelor’s degree required, Master’s degree (MBA, MHA) preferred

Required Skills & Experience

  • Experience working in healthcare
  • Experience working on cross-functional teams
  • Strong understanding of strategic and operational considerations for healthcare providers
  • Strong record of leadership and taking initiative
  • Exceptional project management skills, especially for initiatives with cross-functional stakeholders
  • Ability to present complex ideas effectively both verbally and in writing
  • Ability to work collaboratively in a team environment
  • Ability to work effectively with people at all levels in an organization
  • Ability to influence people, build relationships and collaborate
  • A strong customer service orientation as well as the ability to work effectively with people at all levels is essential. Exceptional oral, written and organizational skills coupled with proficiency in Microsoft Office Suite
  • Ability to influence without authority across the organization and engage with Senior Management on business operational issues

Other Requirements



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