• Senior Analyst, Revenue Cycle App

    Location US-NY-New York
    Posted Date 2 weeks ago(10/8/2018 3:21 PM)
    Job ID
    Information Technology - All Openings
    Emp Status
    Regular Full-Time
    Hours per Week
  • Overview

    Epic Senior Cadence / Prelude / Welcome Analyst

    Information Technology


    Hospital for Special Surgery has an opportunity for an experienced Senior Epic Analyst to collaborate on all aspects of the implementation of Epic Enterprise System’s. As a key member of the Information Technology Department, the Senior Analyst will attain/maintain specialized knowledge of enterprise Electronic Medical Record (EMR) software and serve as a vital liaison between the HSS IT Department, hospital departments, physician’s offices and Epic representatives.


    **This position requires the flexibility to work an expanded work schedule, including early mornings, nights & weekends during major implementation and support efforts**



    • Expert knowledge of assigned Epic applications and third-party vendors
    • Guiding the development of internal procedures
    • Build and maintains strategy and tactical relationships with application and operational leaders
    • Serves as a positive role model and mentor to the team, onboarding and supporting new members
    • Oversees application sub-workstreams or projects and executes projects with minimal oversight; identifies risks and issues and escalates to project leadership
    • Considerable process design experience
    • Strong Project Management skills (lead meetings, prioritize, resolve conflicts, maintain issues log, manage a project plan.
    • Certified in one or more Epic applications
    • Develop and champion new ideas that add value to the organization
    • Research best practices and implement
    • Actively work on all aspects of Cadence/Prelude/Welcome implementations through the maintenance stage, including but not limited to, analysis, build, design of scheduling, self-service check-in, and registration workflows, data collection, quality testing, reports, upgrades and all support activities
    • Understanding of interface requirements
    • Provide on-site support during go-live and system upgrade scenarios; provide on-call support on a rotating basis
    • Participate in customer meetings, in-services and internal team meetings; Provide subject-matter-expert knowledge transfer to colleagues
    • Remain current on Epic technologies and obtain certification in Epic applications as warranted
    • Develop relationships, trust, and credibility to successfully manage multiple demands; maintain daily communications with Epic users

    Minimum Requirements

    • Bachelor’s Degree
    • 3+ years IT implementation and/or support experience
    • Participated in at least one full implementation lifecycle
    • Project Management professional or like experience
    • Advanced degree or clinical certification
    • Solid understanding of the operational practices of scheduling and payer authorization, including provider schedules and scheduling practices for certain types of visits, and how these practices relate to the medical record flow for appointments
    • Familiarity with business integration points, including check in, registration, benefits, referrals, PCP assignment and orders
    • Driven to expand on current healthcare IT knowledge and expertise
    • Self-motivated, detail-oriented and pragmatic; a great team player who is analytical and solution-focused
    • Superior oral, written and non-verbal communication skills; ability to forge and maintain strong professional relationships
    • Expert level proficiency with MS Office, including: Project, Excel, Visio and PowerPoint
    • Ability to contribute to meetings, prioritize issues, resolve conflicts, manage project plans and communicate with all levels of the organization
    • Successful candidates will be required to obtain/maintain Epic Certification(s) essential to their function
    • Flexibility to work an expanded work schedule, including early mornings, nights & possibly weekends during major implementation and support efforts

    Qualified candidates who desire to be part of a world-class team protecting and building upon our legacy of excellence are encouraged to apply now!

    Other Requirements



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