Located on the West Side of Manhattan, HSS is developing a brand new comprehensive Center that offers physician office visits for medical diagnosis and pre- and post-operative care; radiology services, including digital x-ray and MRI; an ambulatory surgical center (ASC), and PT / Sports Performance. This will be the first one-stop-shop facility of its kind at HSS that contains all of these musculoskeletal services in a single, convenient, location.
Responsibilities include managing daily schedules, managed care, payments and interaction with patients. In this role you will supervise the calls for insurance pre-certifications, ensuring that there is the necessary documentation for third party billing and assist in informing the patients and clinicians as to patients' visit status. The office manager will be responsible for clerical staff coverage (days off) within the section as well as to provide a coverage plan when a staff member calls in sick.
You will also assist in the training of staff (clerical/clinical) regarding insurance as well as will inform patients of their benefits as well as oversee the staff’s communication with the patients to ensure accuracy and completeness. The office manager will handle any patient complaints in relation to billing and make the billing and coding supervisor aware as necessary.
The office manager will collaborate with peers, physicians and other members of the team, as appropriate and establish and maintain files and records on an ongoing basis, including letters to physicians.
This individual will be an active member of the front desk as well as supervising all activities performed by the clerical staff.
To qualify for this opportunity, you will need a minimum of an Associate’s degree and three to five years progressive medical office experience. Bachelor’s degree in Business or related field coupled with previous supervisory experience highly desirable. Exceptional writeen and verbal communication skills, strong organizational skills, and proficiency with MS Office Suite are essential.